Team Leader - Bartender (173094)

Shangri-La Hotels and Resorts; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A premier hotel in Kuala Lumpur is looking for a dynamic Team Leader - Bartender. You will oversee bar operations, serve beverages, and ensure high-quality guest service. Ideal candidates have a Hospitality diploma and at least 2 years of experience. Join the team to deliver exceptional service with a touch of Asian hospitality.

Qualifications

• Minimum 2 years experiences in a similar position.
• Full working knowledge of all areas within the Food and Beverage Division.
• Cooperative and adaptable team player.

Responsibilities

• Oversee daily bar operations, ensuring smooth workflow.
• Mix and serve beverages according to guest requests.
• Monitor beverage quality and portion control.
• Drive upselling initiatives for premium beverages.

Skills

Good command in writing & speaking English

Outgoing and people oriented

Effective human relations skills

Flexibility in working hours

Education

Diploma in Tourism/Hospitality/Hotel Management

Job description

Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-La is looking for a dynamic, passionate, and multi-skilled talent in delivering our Asian hospitality.

Department: Food & Beverage

Reports To : Outlet Manager

Job Summary: The Team Leader - Bartender prepares and serves beverages while maintaining bar standards, supervising service staff, ensuring smooth restaurant operations, and delivering prompt, high-quality guest service.

Key Responsibilities:

• Oversee daily bar operations, ensuring smooth workflow, high-quality serviceto the required standard.

• Mix and serve b everages according to guest requests, maintaining consistency in taste, quality, and presentation.

• Ensure the bar area is always clean, sanitary, and inviting, in compliance with hygiene and safety regulations.

• Implement proper alcohol handling, storage, dating, labelling, and rotation procedures.

• Coordinate with Outlet Manager on stock requisitions, inventory checks, and supplier needs

• Monitor beverage quality, presentation, and portion control for every order served.

• Respond promptly to guest feedback, resolving complaints with professionalism and courtesy.

• Drive upselling initiatives for premium beverages and promotions to maximise revenue.

Skills and Qualification :

• Diploma in Tourism/ Hospitality/ Hotel Management or any relevant certificate.

• Good command in writing & speaking English. Able to speak other languages will be an added advantage.

• Minimum 2 years experiences in similar position.

• Full and comprehensive working knowledge of all areas within the Food and Beverage Division

• Outgoing and people oriented, motivator with effective human relations skills, team builder, Self-starter.

• Cooperative, adaptable, flexibility in working hours, good interpersonal skills.

• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered