Team Lead Implementation – Transaction Banking Corporate & Commercial

RHB Bank; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A financial institution is seeking a Team Lead Implementation for Transaction Banking in Kuala Lumpur. In this role, you will be pivotal in leading the implementation of banking solutions for corporate clients. You will manage project timelines, ensure high-quality service, and support your team while working to enhance client experience. Ideal candidates will have experience in Cash Management, strong leadership qualities, and proven project management skills. Opportunities for professional growth are available within the organization.

Benefits

Collaborative work environment

Leadership development opportunities

Competitive remuneration

Qualifications

• Minimum 3 years of experience in Cash Management and implementation.
• Strong practitioner-level knowledge of Transaction Banking products.
• Experience in Product Development and/or IT is an added advantage.

Responsibilities

• Lead and oversee end-to-end implementation of Transaction Banking solutions.
• Manage multiple implementation projects concurrently.
• Drive continuous improvement initiatives to enhance client experience.

Skills

Leadership

Stakeholder management

Project management

Problem-solving skills

Job description

Team Lead Implementation – Transaction Banking Corporate & Commercial

We are looking for a Team Lead Implementation – Transaction Banking Corporate & Commercial to join RHB Banking Group. In this role, you will lead and oversee the end-to-end implementation of Transaction Banking solutions for Corporate and Commercial clients, ensuring timely, high-quality onboarding and an excellent client experience.

You will be responsible for driving effective solution deployment across Cash, Trade, Merchant, and REFLEX platforms, while leading a team, coordinating stakeholders, and enabling faster revenue realization and CASA growth.

What you will be doing

Lead and oversee end-to-end implementation of Transaction Banking solutions for Corporate & Commercial clients.

Implement and integrate Cash, Trade, Merchant, and REFLEX solutions in line with agreed scope and timelines.

Conduct REFLEX training for internal stakeholders and external clients.

Ensure timely onboarding, high-quality delivery, and smooth transition to BAU servicing.

Act as escalation point for complex implementations, delays, or client-related issues.

Build deep understanding of clients’ system requirements and work closely with internal stakeholders to troubleshoot and resolve issues.

Manage multiple implementation projects concurrently and prioritize pipelines based on deal criticality and revenue impact.

Lead, coach, and support team members to ensure consistent delivery standards and productivity.

Collaborate closely with Sales, Product Squads, and Operations to enable faster deal realization and CASA growth.

Identify implementation risks early, put in place mitigation plans, and escalate material issues when required.

Drive continuous improvement initiatives to enhance turnaround time, scalability, and client experience.

Ensure strict adherence to Bank Negara Malaysia guidelines, internal policies, risk appetite, and audit requirements.

What we’re looking for

Minimum 3 years of experience in Cash Management and implementation.

Strong practitioner-level knowledge of Transaction Banking products and operational workflows.

Experience in Product Development and/or IT is an added advantage.

Proven leadership and stakeholder management capabilities.

Strong project management skills with the ability to manage multiple initiatives under tight timelines.

High attention to detail, strong problem-solving skills, and sound risk awareness.

Confident communicator with client-facing experience.

What we offer

At RHB Banking Group, we provide a collaborative and inclusive environment where leaders can make a meaningful impact. You will gain exposure to strategic Transaction Banking initiatives, work with cross-functional teams, and enjoy opportunities for professional growth, leadership development, and competitive remuneration.

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