Team Lead, Cash Apps

Brenntag; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading chemical distribution company in Selangor, Malaysia, seeks a Cash Application Team Lead. In this role, you will oversee the team responsible for processing customer payments accurately and in a timely manner. The ideal candidate has 5-8 years of experience in Order to Cash operations, including leadership experience. Strong interpersonal skills and advanced proficiency in ERP systems and MS Office are essential for succeeding in this role. A collaborative mindset focused on continuous improvement is key.

Qualifications

• Minimum 5 years of relevant work experience, preferably in O2C operations.
• At least 2 years of leadership or supervisory experience.
• Minimum 3 years of accounting related experience with understanding of AR processes.

Responsibilities

• Lead the daily operation of Cash Application team activities.
• Review and monitor unapplied and unidentified cash.
• Ensure compliance with internal controls and company policies.
• Champion process standardization and automation initiatives.
• Coach and develop team members.
• Plan and support process transitions and migrations.

Skills

Leadership and people management

Analytical and problem-solving skills

Proficiency in ERP systems

Communication skills in English and Mandarin

Education

Degree in Accounting, Finance, Commerce, or relevant field

Tools

ERP systems

MS Office applications

Job description

Lead and oversee the Cash Application team to ensure accurate and timely processing of customer payments in accordance with company policies, procedures, and service level agreements. Drive team performance, compliance, and continuous improvement to support business and regional objectives.

Duties and Responsibilities

• Lead the daily operation of Cash Application team activities to ensure accurate and timely allocation of customer payments and resolution of issues within agreed deadlines
• Review and monitor unapplied and unidentified cash, as well as receipt posting and allocation turnaround time, and implement action plans for continuous improvement
• Manage stakeholders’ expectation by providing timely, accurate service delivery, proactive communication, and effective issue resolution to minimize escalations risks
• Ensure compliance with internal controls, company policies, and agreed service levels
• Champion process standardization and automation initiatives across APAC to reduce reliance on manual processes, improve accuracy, and enhance operational efficiency
• Coach, develop, and empower team members. Drive performance management, succession planning, and retention strategies to build a capable and engaged team
• Plan and support process transitions and migrations. Ensure all deliverables are implemented within scope and timelines
• Support internal and external audits by providing accurate documentation and timely responses
• Cooperation with cross function teams within SSC to ensure smooth month end closing and reporting activities

Job Requirements

Education: Degree in Accounting, Finance, Commerce, or relevant field

Experience: 5 - 8 years of relevant working experience, preferably in O2C operations. Minimum 2 years of experience in a shared services environment. At least 2 years of leadership or supervisory experience. Minimum 3 years of accounting related experience with strong understanding of AR processes and financial controls.

Skills Requirements

• Strong leadership and people management skills, including planning, organization, and performance management
• Advanced proficiency in ERP systems and MS Office applications
• Strong analytical, problem solving, and process improvement mindset
• Collaborative team player with focus on accountability and service delivery
• Strong interpersonal, verbal and written communication skills in English and Mandarin are a must

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.