Talent Acquisition Coordinator (Process Executive)

INFOSYS LIMITED; Petaling Jaya; On-site; MYR 48,000 - 60,000; Full time

Job summary

A global technology services company in Petaling Jaya is seeking a Talent Acquisition Coordinator to provide administrative support in HR functions and assist with recruitment processes. This role involves managing escalated HR queries, coordinating project logistics, and maintaining HR documentation. Candidates should have a degree in Business fields and 1-3 years of relevant HR experience. Proficiency in HR systems such as SAP or Workday is preferred. The position requires strong communication skills and fluency in English.

Qualifications

• 1-3 years related experience in shared service environment preferably in HR.
• Demonstrated knowledge of standard office procedures and HR function.
• Fluent in English; second language proficiency is advantageous.

Responsibilities

• Act as point of contact for escalated HR queries.
• Co-ordinate administration for HR projects and audits.
• Support in interview arrangements and conduct reference checks.

Skills

HR processes

Interpersonal skills

Organization skills

Communication

Fluent English

Education

Higher Secondary/STPM/'A' Level/Pre‑U

Bachelor’s Degree in Business studies/Administration/Management

Post Graduate Diploma or Master's Degree

Tools

SAP

Workday

HRIS

Job description

Talent Acquisition Coordinator (Process Executive)

The HR Shared Services Administrator delivers administrative support to the organisation on various HR subject matters. This individual is responsible for supporting HR initiatives, in support of organisation growth. This position focuses on administration and transactional activities within the HR Shared Services department. They provided direct administrative support to senior HR employees in the HR Shared Services department and works cooperatively with team members to support completing the HR department objectives.

Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions. Receives and responds to requests concerning HR policies/programs. Appropriately routes requests from employees to others for additional information. May respond to practices inquiries via online resources and/or telephone. Processes various paper and electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, performance evaluations, benefits, termination of employment, etc. Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested.

Specific Responsibilities

• Act as point of contact for all escalated HR related queries from employees and external partners.
• Co‑ordinate administration for HR projects & participate in HR audits.
• Document and track human resources actions by completing forms, reports, logs, and records.
• Co‑ordinate all administrative and logistics related to the recruitment process including conducting pre‑employment checks and preparing employment offers.
• Co‑ordinate HR projects, meetings and training seminars.
• Support in interview arrangement: obtain appropriate time slot for interviewer & interviewee, coordinate room booking, reschedule in case of changes, finalize and send out invitation to participants.
• Letter of Offer preparation.
• Conduct reference check.
• Support skilled agent & team lead as & when required.
• Provide guidance to junior agent.

Education / Experience

• Candidate must possess at least a Higher Secondary/STPM/'A' Level/Pre‑U, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Master’s Degree, Business studies/ Administration/ Management or equivalent.
• 1‑3 years related experience in shared service environment preferably within human resources function.
• Demonstrate knowledge of standard office procedures & human resources function.
• Demonstrates knowledge or experience in human resources & cases management system – SAP/Workday.
• Demonstrate effective and stable interpersonal relationship with internal and external parties.
• Fluent in English. Proficiency in a second language would be an advantage.
• Proven experience in similar human resources positions.
• Hands‑on experience with HR software, like HRIS.