T&T Senior Manager - Operations, Industry & Domain Solutions (Consumer Business) - TH

Deloitte PLT; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading consulting firm is seeking a Senior Manager for Operations within their Consumer Business team. This role requires at least 15 years of relevant experience and involves helping clients with strategic decisions and operational transformations. Responsibilities include research analysis, efficiency identification, and team leadership. The ideal candidate will have exceptional communication skills and a commitment to professional growth. This is a great opportunity to make a meaningful impact within the organization.

Qualifications

• Minimum 15 years of professional experience in a strategic or operations planning role.
• Experience in leading strategy and operational transformation in the Consumer Business industry.
• Exceptional interpersonal and team-building skills.

Responsibilities

• Identify efficiencies in work processes and innovative approaches.
• Conduct relevant research and create reports.
• Assess restructuring operating models and streamline service delivery.

Skills

Leadership

Analytical thinking

Client-focused approach

Communication skills

Education

Tertiary qualification in business or MBA enrollment

Job description

Location: Bangkok, TH

T&T Senior Manager - Operations, Industry & Domain Solutions (Consumer Business) - TH

Service Line / Portfolios: Engineering, AI & Data

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Deloitte's Consumer Business team strives to deliver quality, value-driven solutions to clients; solutions that are geared towards helping them navigate through the vast complexities of the Consumer Business industry. By providing efficient strategic solutions, we are committed to helping them adapt to the ever changing needs of consumers.

This role sits within the Operations Transformation team of Deloitte Southeast Asia. You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" strategy development to drive business value. You will have the opportunity to exercise strong analytical and critical thinking skills with the chance to solve complex problems and communicate your findings.

You will support our clients in their transformation journey by:

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Conduct relevant research, data analysis, and create reports.
• Maintain responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.
• Assist in proposal development, as requested.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:

• Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person’s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy‑in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and set priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.

Requirements

• Tertiary qualification in a business with a well ranked institution and/or currently enrolled in a MBA program.
• Minimum 15 years of professional experience in a strategic or operations planning / consulting role within the Consumer Business industry.
• Experience in leading strategy and operational transformation with one of these sectors:
  • FMCG / Consumer Business focusing on go‑to‑market strategies in SEA markets, commercial strategies, and operational strategies.
  • Retail and wholesale distribution focusing on strategy, talent optimization, sustainable margin, value‑based care and customer experience transformation.
• Experience with budgetary responsibilities related to projects or resources.
• Exceptional interpersonal, team‑building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre‑requisite to fit to our short‑term and long‑term project assignment.
• Willingness to work outside of office base.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Requisition ID: 109454

In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.