T&T Consultant - ETP As A Service/Operate (SAP Fiori)

Deloitte PLT; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A global consulting firm in Kuala Lumpur is seeking a dedicated SAP Developer with 3-5 years of experience in SAP S/4HANA or SAP ECC. The role involves providing Level 2 AMS support, implementing client solutions, and leading project teams. You will collaborate with multifunctional teams and enhance operational processes. A Bachelor's degree is required, along with technical proficiency and problem-solving skills. This position offers valuable experience in a dynamic and inclusive environment.

Benefits

Inclusive work culture

Professional development opportunities

Attractive compensation package

Qualifications

• 3-5 years relevant experience in SAP development or implementation.
• Experience in cloud or on-premise solutions delivery.
• Strong knowledge of integration into related modules.

Responsibilities

• Provide Level 2 AMS support and resolve production incidents.
• Implement solutions for client business needs.
• Lead and coach junior staff members.

Skills

Problem-solving skills

Technical proficiency

Team leadership

Communication skills

Flexibility

Education

Higher Diploma or Bachelor degree in relevant discipline

Tools

SAP S/4HANA

SAP ECC

Job description

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Service Line / Portfolios: Enterprise Technology & Performance

Location: Kuala Lumpur, MY Jakarta, ID Ho Chi Minh City, Ho Chi Minh City, VN Bangkok, TH Penang, MY Hanoi, Hanoi, VN Singapore, Singapore, SG

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Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Responsibilities

• You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
  • To collaborate with Functional team to render 2nd level support by performing in-depth production incident (simple to medium complexity) program troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
  • To collaborate with Functional team to deliver medium to complex level enhancements within the agreed timeframe and with quality.
  • To identify and perform problem management to reduce re‑occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time‑frames and with quality.
  • To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end‑to‑end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
  • To maintain documentation according to firm standards, best practices, and standard operating procedures
  • To fully comply with and adhere to all the standard AMS process & procedures that are developed.
  • To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client
• You may be assigned as part of project team member to implement the application. In this role, you are expected
  • To support the project teams in delivery of our solution applications and in development of work products that addresses our clients’ business needs and help achieve their strategic goals.
  • To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.
• You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries
• You will uphold the firm’s standards and ethos in working with fellow team members and in your interactions with the clients.
• You will be tasked to lead and/or coach Analyst and Consultant level members.
• You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications

Qualifications

• Higher Diploma or Bachelor degree in any relevant discipline.
• A detailed and hands‑on developer with 3-5 years relevant experience developing programs in SAP S/4HANA or SAP ECC as a support team member or an implementation team member of SAP ABAP team.
• Technical proficiency including systems development experience, strong troubleshooting and problem‑solving skills, and issue management in a multi‑platform environment.
• Have experience in delivering solutions on cloud or on‑premise platforms.
• Good knowledge of integration to other related modules/sub‑modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
• Have experience working on traditional waterfall and/or Agile delivery approach.
• Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g. PMP, PRINCE or Agile) or DevOps is an added advantage.
• Having at least 3 years of experience leading a team is an added advantage.
• Good command of English Language. Ability to speak and/or write other languages will be an added advantage. Example: Mandarin, Bahasa Malaysia/Indonesia, Thai, Vietnamese, Korean, Japanese, etc.
• Ability to lead and/or facilitate discussions, engage stakeholdersand drive positive outcomes
• Pro‑active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner
• Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business
• Willing to work based on clients’ business workdays and office hours and on rotation basis to support any critical or high request after client’s business office hours.
• Ability to travel if required, i.e. to be placed at Client’s site for the project

Due to volume of applications, we regret that only shortlisted candidates will be notified.

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