T&L: Immigration, Global Employer Services - Senior Associate

Deloitte PLT; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading professional services firm in Kuala Lumpur seeks experienced immigration support personnel. Responsibilities include managing Malaysia work permits, providing comprehensive immigration services, and maintaining client files. Candidates must hold a Bachelor's degree and have 1–4 years of relevant experience. Strong communication skills in English and Bahasa Malaysia are essential, proficiency in Chinese is advantageous. Join a collaborative and dynamic team dedicated to making an impact.

Qualifications

• Minimum 2–4 years of experience in Malaysian immigration services for Senior Level.
• Fresh graduates are welcome to apply for Associate Level with 1–2 years of experience.
• Proficiency in Bahasa Malaysia and English, Chinese a plus.

Responsibilities

• Manage and process both renewal and new applications for Malaysia work permits.
• Provide comprehensive immigration support.
• Maintain and update the firm’s case management system.

Skills

Excellent writing skills in English

Strong organizational skills

Customer service acumen

Analytical skills

Ability to prioritize tasks

Team player

Education

Bachelor's Degree in a related field

Job description

Overview

What impact will you make?
At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals. So what are you waiting for? Join the winning team now.

Job Descriptions

• Manage and process both renewal and new applications for Malaysia work permits.
• Provide comprehensive immigration support, including coordinating all immigration-related requirements from initial consultation and eligibility assessments to technical advisory, drafting, and preparation of documentation.
• Legal advisory liaison on business and employment related issues
• Maintain and update the firm\'s case management system and ensure client files are managed in accordance with established protocols.
• Providing immigration support to regional portfolios as needed.
• Coordinate with relevant authorities for the handling of immigration cases.
• Maintain a clear overview of ongoing cases, managing escalations in a timely and professional manner.
• Demonstrate the ability to multi-task effectively in a fast-paced environment with competing priorities.
• Issue client invoices upon completion of each case.
• Assist with ad-hoc duties as assigned by the engagement team.
• Conduct research as required to support case needs.

Job Requirements

• Bachelor\'s Degree in a related field.
• Senior Level: Minimum 2–4 years of experience in Malaysian immigration services.
• Associate Level: Minimum 1–2 years of experience in Malaysian immigration services. Fresh graduates are welcome to apply.
• Excellent in writing and verbal communication skills in English and Bahasa Malaysia. Proficiency in Chinese is a plus.
• Strong organizational skills with a keen attention to detail.
• Ability to prioritize tasks effectively and meet tight deadlines.
• A collaborative team player with strong customer service acumen, excellent interpersonal abilities, and solid analytical skills.
• Capable of managing multiple tasks and projects efficiently.

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm\’s business contact number or business email address.

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Requisition ID: 108455

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.