T&L: Immigration, Global Employer Services - Manager

Deloitte PLT; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading professional services firm in Malaysia is seeking a Manager for their Immigration and Global Employer Services team. The role involves managing global premium clients, ensuring compliance with immigration requirements, and leading team engagements. The ideal candidate has over 8 years of experience in immigration services and a bachelor's degree in a relevant field. This position offers exceptional career growth and opportunities to make an impactful contribution.

Qualifications

• 8+ years of experience in global mobility/immigration services.
• Strong command of verbal and written English and Bahasa Malaysia.
• Ability to manage client issues with maturity.

Responsibilities

• Manage a diverse portfolio of global premium clients.
• Ensure service delivery according to Deloitte standards.
• Monitor applications through to completion.

Skills

Global mobility knowledge

Interpersonal skills

Team collaboration

Client management

Education

Bachelor's degree in commerce/business

Job description

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T&L: Immigration, Global Employer Services - Manager

Date: 27 Sept 2025

Location: Johor Bahru, MY

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unrivalled opportunities to realise your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Deloitte\'s Immigration Practice helps companies and individuals manage their immigration compliance matters and obligations effectively and efficiently. Leveraging on Deloitte\'s extensive resources and reach, our Immigration professionals keep clients abreast of developments and offers the unsurpassed consultation on immigration planning and compliance.

The Global Employer Services Immigration team within the Tax Practice offers multidisciplinary consultations to employers and foreign employees of multinationals, large, medium and small companies. Your role includes assisting clients in addressing and managing immigration specific challenges of an employer. You will be responsible to lead the immigration teams on various client engagements in compliance with a specific focus on immigration matters which align with business needs, liaison with various relevant authorities including licensing requirements etc. There will be opportunities to work across with expertise of all functions that create a broader exposure and to develop excellent immigration advisory experience.

Primary Responsibilities

• Manage a diverse portfolio of global premium clients across all industries
• Keep abreast with the latest development of immigration requirement
• Ensure service delivery according to the Deloitte quality standards
• Identify and be able to provide a holistic business support advice to clients for matters relating to immigration permits, company set up, licensing etc
• Key liaison contact with relevant government authorities
• Monitor applications from initiation through to successful completion includes providing proper guidance to team members in respect of liaising with the clients to collate necessary information / documentation, drafting applications, issuing advice notes and lodging applications with the relevant government authorities
• Work with management on business development opportunities
• Manage the financial performance of the team by monitoring billing and collections status

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Assistant Managers across our Firm are expected to:

• Understand objectives for stakeholders, clients and Deloitte whilst aligning own performance to objectives and sets personal priorities.
• Develop themselves by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
• Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
• Build relationships and communicates effectively in order to positively influence peers and stakeholders.
• Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.

Requirements:

• Bachelors degree in any commerce/business related field.
• Minimum 8 years of relevant experience in global mobility/immigration services preferably gained from a professional services firm or other related organisations.
• Strong command of verbal and written English and Bahasa Malaysia.
• Must be a team player and versatile to work with people of diverse background and experience
• Mature in handling clients issues and possess good interpersonal skills
• Able to work under tight deadlines

Due to volume of applications, we regret only shortlisted candidates will be notified.

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Requisition ID: 110189

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.