System Support Specialist

Bright Prospect; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology consulting firm located in Shah Alam, Selangor, is looking for a project IT Support Specialist to assist with system installation and maintenance. Responsibilities include supporting system configurations, performing preventive maintenance, and ensuring smooth system integration. The ideal candidate would have a diploma or bachelor’s degree and 2–5 years of relevant experience in IT support or engineering, along with strong troubleshooting skills. This position offers growth within a dynamic project environment.

Qualifications

• 2–5 years of experience in system integration or IT system support.
• Experience with hardware/software troubleshooting.
• Familiarity with industrial automation or rail environments is a plus.

Responsibilities

• Support system installation, configuration, and upgrades for project environments.
• Participate in system integration and interface testing.
• Provide technical support during installation and handover phases.

Skills

System integration

IT system support

Hardware/software troubleshooting

Field-based IT support

Networking

Windows Server

Virtualization technologies

Education

Diploma or Bachelor’s Degree in Information Technology, Computer Engineering, Electrical/Electronic Engineering

Job description

Job Descriptions

• Support system installation, configuration, and upgrading activities for project environments (e.g., rail systems or integrated control systems).
• Assist in preventive maintenance, system monitoring, and performance verification for deployed IT systems.
• Participate in system integration and interface testing to ensure smooth compatibility between various subsystems.
• Execute verification, testing, and commissioning processes for project IT systems, ensuring compliance with client and internal standards.
• Provide technical support to project teams during installation, testing, and handover phases.
• Maintain technical documentation for project systems, configurations, and troubleshooting records.

Location: Shah Alam, Selangor

Job Requirements

• Diploma or Bachelor’s Degree in Information Technology, Computer Engineering, Electrical/Electronic Engineering, or equivalent.
• 2–5 years of relevant experience in system integration, IT system support, or engineering project environments.
• Experience with hardware/software troubleshooting and field-based IT support.
• Familiarity with industrial automation, control systems, or rail environments is an advantage.
• Working knowledge of networking, Windows Server, and virtualization technologies (VMware/Hyper‑V) preferred.
• Able to work both in office and project site environments, sometimes under minimal supervision.

Others Information

For those who have what it takes, please send in resume to:

Recruitment Consultant : Lara

Email : ****@brightprsopect.com.my

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

Lot No.28-03, 28th Floor, Public Bank Tower,
No.19, Jalan Wong Ah Fook, 80000 Johor Bahru, Johor.
Tel : [phone]

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