Job Description
Play a role with a nationally respected workplace safety and claims expert, making a real difference to Australians’ lives for over 115 years.
The Opportunity
Your expertise in enterprise infrastructure and containerized platforms will directly support systems that millions of Australians rely on every day. In this role, you’ll work at scale across complex environments, shaping resilient, secure infrastructure while contributing to strategic technology initiatives in a highly collaborative, enterprise setting.
Why join us?
- Proudly Great Place to Work® certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year‑end parties, leadership awards & more
- Grow with stability: 100+ in our 10‑Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work‑life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
“Working for the best client and loving what you do makes everything enjoyable at work.” — Senior Broker, ASW Philippines.
What You’ll Do
- Design, deploy, and support enterprise infrastructure across on‑premises, cloud, virtualized, and containerized environments.
- Manage and optimise container platforms, including Kubernetes and Docker, across development and production workloads.
- Improve reliability, performance, and security through proactive monitoring, troubleshooting, and capacity planning.
- Administer core platforms including Microsoft 365, Azure, Active Directory, VMware, Intune, and identity services.
- Automate infrastructure and container workflows using scripting and tooling to drive efficiency and consistency.
- Collaborate with technology and application teams on system hardening, vulnerability remediation, and container lifecycle management.
- Participate in change management processes, ensuring safe and well‑governed production changes.
- Define best practices, maintain documentation, and support Tier 1 and Tier 2 teams with clear operational guidance.
- Support enterprise projects, mentor team members, and provide after‑hours support for critical infrastructure or container platform incidents when required.
Key Criteria
- Bachelor’s degree in Information Technology, Computer Science, or a related field; ITIL v3 or v4 certifications in Microsoft, Azure, or security technologies are highly regarded.
- At least 5 years’ experience supporting enterprise‑level infrastructure, with strong exposure to virtualization and container platforms.
- Hands‑on experience with Kubernetes, Docker, and container orchestration in production environments.
- Strong expertise across Microsoft technologies including Windows Server, Active Directory, Microsoft 365, and Azure.
- Experience with virtualization platforms (VMware) and monitoring/logging tools such as PRTG, Datadog, or Elastic.
- Intermediate scripting skills across Windows and Linux environments to support automation and operational efficiency.
- Solid understanding of security, system hardening, and vulnerability remediation.
- Strong analytical and problem‑solving skills with a methodical, disciplined approach.
- Clear, confident communication skills with the ability to work across technical and non‑technical stakeholders.
Work Setup:
- Kuala Lumpur (Mid Valley City): Australian hours (6 am–3 pm MYT) with a hybrid set‑up of three days onsite and two days from home.
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