Support Admin

Lotus's; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Kuala Lumpur is seeking an experienced Administrative Officer to oversee store operations, manage records, and support the management team. This role requires a Diploma or Degree in Business Administration, with 2-4 years of relevant experience, preferably in retail. Candidates should possess strong organizational and communication skills, proficiency in Microsoft Office, and be capable of multitasking in a fast-paced setting. Benefits include annual and medical leaves, alongside insurance coverage.

Benefits

Annual Leaves

Medical Leaves

Insurance Coverage

Qualifications

• 2-4 years of experience in an administrative or office management role, preferably in retail.
• Experience in recruitment or hiring processes.
• Ability to work independently and take initiative.

Responsibilities

• Handle administrative tasks including record maintenance and data entry.
• Coordinate schedules for store staff and manage attendance documentation.
• Support store management with hiring, including posting jobs and screening candidates.

Skills

Organizational skills

Communication skills

Proficiency in Microsoft Office Suite

Time-management skills

Education

Diploma/Degree in Business Administration or Retail Management

Job description

To oversee and manage administrative functions in the store, ensuring smooth operations, accurate record-keeping, and supporting the store management team with day-to-day tasks, including staffing and hiring.

Qualifications

• A Diploma/Degree in Business Administration, Retail Management, or a related field.
• At least 2-4 years of experience in an administrative or office management role (retail experience preferred).
• Experience in recruitment or hiring processes, including posting job ads, screening resumes, and conducting interviews.
• Strong organizational and time-management skills with the ability to handle multiple tasks.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Good communication and interpersonal skills to interact with staff, suppliers, and customers.
• Ability to work independently and take initiative in supporting store operations.
• Attention to detail and accuracy in handling administrative tasks and data entry.
• Flexibility to work in a fast-paced, dynamic environment.

Responsibilities

• Handle administrative tasks such as maintaining store records, filing, and data entry for store operations.
• Assist in coordinating schedules for store staff and ensuring proper documentation for attendance, leaves, and payroll.
• Manage store correspondence, including emails, phone calls, and Head Office communications.
• Support store management with the hiring process, including posting job openings, screening candidates, and coordinating interviews.
• Prepare and maintain reports related to sales, inventory, and other operational performance metrics.
• Ensure compliance with company policies and regulatory requirements by maintaining accurate records and documentation.
• Assist with managing office supplies, equipment, and store-related purchases.
• Handle colleagues’ inquiries or issues that require administrative support or escalation.
• Support store management with planning and executing store initiatives, including promotions and events.

Benefits

• Annual Leaves
• Medical Leaves
• Insurance Coverage

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