Supply and Delivery Manager

Ericsson GmbH; Petaling Jaya; On-site; MYR 100,000 - 120,000; Full time

Job summary

A global technology leader is seeking a Supply and Delivery Manager (SDM) to oversee order fulfillment processes in Petaling Jaya, Malaysia. The role demands strong analytical skills and experience in logistics planning to enhance operational excellence. Candidates should have a degree in Engineering or Business Administration and be adept at using tools like Power BI and SAP. Join a diverse team committed to innovation and collaboration.

Benefits

Diverse and inclusive workplace

Opportunities for personal growth

Qualifications

• Understanding of end-to-end Supply Chain processes.
• Experience in transport planning and execution.
• Ability to enable collaboration in a team environment.

Responsibilities

• Define and implement delivery strategies.
• Oversee customer orders and manage accuracy.
• Ensure timely execution of shipments through providers.

Skills

Analytical skills

Communication skills

Leadership

Problem-solving

Cultural awareness

Financial acumen

Education

B.Sc. or M.Sc. in Engineering, Business Administration

Tools

Power BI

SAP

Job description

Overview

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Job ID

773565

Join our Team

About this opportunity:

Ericsson is a global technology leader, driving digital transformation and shaping the future of intelligent networks. We are at the forefront of innovation, connecting people and businesses through cutting-edge communication solutions.

We are seeking a Supply and Delivery Manager (SDM) to join our Supply Chain organization. This role is pivotal in managing, monitoring, and executing all aspects of order fulfillment—including deliveries, returns, and transportation—ensuring seamless alignment with sales orders and project requirements.

If you are passionate about operational excellence, logistics planning, and delivering outstanding service, this is the opportunity for you.

Responsibilities

• Define and implement delivery strategies aligned with customer expectations for cost, timelines, and specifications
• Oversee and manage incoming customer orders, ensuring accuracy and clarity
• Monitor the entire order lifecycle proactively, guaranteeing timely acknowledgments and adherence to customer/project requirements
• Assign and release products to relevant network activities, managing material availability confirmations
• Analyze data to provide actionable insights and support proactive decision-making
• Collaborate cross-functionally with Sales, Customer Project Management, Solutions, and Finance to ensure alignment and successful order fulfillment
• Ensure timely execution of shipments through logistic service providers and manage Transport Service purchase orders
• Drive continuous improvement and contribute to Ericsson’s mission to connect the world and explore new possibilities

The skills you bring

• B.Sc. or M.Sc. in Engineering, Business Administration, or a related field
• Understanding of end-to-end Supply Chain processes, including order management, planning, and acknowledgment
• Experience in transport planning, execution, and documentation
• Familiarity with pre-sales support, budgeting, and country-specific requirements and risk assessments
• Strong analytical skills and experience with data handling tools such as Power BI and SAP
• Problem-solving mindset with critical thinking abilities
• Cultural awareness and experience working in a global team environment
• Leadership and change management capabilities
• Ability to enable cross-functional teamwork and collaboration both internally and externally
• Financial acumen and innovative, creative thinking
• Excellent presentation, communication, social, and interpersonal skills
• Results-oriented, perseverant, and open-minded, with a strong drive to succeed

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that\'s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.learn more.

Primary country and city: China (CN) || Nanjing