Supervisor / Store Associate

MAP Active; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A dynamic retail company is seeking a Supervisor / Store Associate for their locations at IOI City Mall and Alamanda. The ideal candidate will oversee retail operations, proactively engage with customers, and ensure high standards on the sales floor. A minimum of 1-3 years experience in the retail industry, particularly in sports, fashion, or lifestyle stores is required. Applicants should be motivated team players with excellent communication skills, able to work in a fast-paced environment and embrace retail hours including shifts, public holidays, and weekends.

Qualifications

• 1-3 years of experience in the retail industry, preferably in sports, fashion, and/or lifestyle stores.
• Motivated team player with a cheerful disposition and strong desire to achieve.
• Possess good communications skills and be sales driven.

Responsibilities

• Proactively follow-up on customer queries and needs.
• Achieve the agreed standards on the sales floor, cashier counter, and service zone.
• General store operations including visual merchandising, inventory management, and housekeeping.
• Operate the till efficiently and accurately.
• Communicate product knowledge effectively to customers.
• Develop strong customer connections for repeat transactions.
• Perform ad-hoc duties as assigned by the Line Manager.

Skills

Customer service

Sales-driven

Communication skills

Ability to work in a fast-paced environment

Job description

Supervisor / Store Associate - IOI City Mall & Alamanda

Skechers Malaysia - MAA Sports Malaysia is seeking for dynamic talent in Retail Operations to oversee and execute overall operations of the retail store in Skechers - Alamanda Putrajaya & Skechers The Starling Damansara.

Store Supervisor

Store Associate

Job Description

Proactively follow-up on customer queries & needs.

Achieve the agreed standards on the sales floor, cashier counter and service zone at all time.

General store operations – including visual merchandising, managing inventory, stock take and general house keeping.

Operate the till (handling of cash and credit cards) with the correct procedures, achieving high level of efficiency and accuracy.

Keeping abreast of latest products (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.

Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales.

Develop strong connections with customer to generate loyal customers and repeat transactions.

Any other ad-hoc duties given by Line Manager.

Job Requirement

At least 1-3 year(s) of experience the retail industry, preferably in sports, fashion and/or lifestyle chain stores.

Motivated team player with cheerful disposition and strong desire to achieve.

Possess good communications skills and be sales driven.

Comfortable to work in a fast-paced environment.

Must be able to work retail hours. (i.e Shift work, Public Holidays and weekends)

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