Supervisor Distribution Center Operations

DKSH Group; Klang City; On-site; MYR 70,000 - 90,000; Full time

Job summary

A global supply chain leader is seeking a Supervisor for Distribution Center Operations in Klang City, Malaysia. The role involves motivating and leading a team to meet operational KPIs, ensuring compliance with safety regulations, and overseeing daily logistics activities such as picking, packing, and warehouse management. Ideal candidates have 3-5 years of relevant experience, a diploma in a related field, strong analytical skills, and proficiency in key office tools like Excel. Commitment to customer service is essential.

Qualifications

• Minimum 3 to 5 years' experience in a similar role.
• Demonstrate working understanding of distribution centre, distribution and transportation.
• Demonstrate strong appreciation of customer service requirements.

Responsibilities

• Motivate, train, coach, and lead the team to ensure effective operation procedures.
• Supervise and maintain discipline of all personnel.
• Ensure activities comply with GxP and safety regulations.
• Monitor and ensure accuracy of picking, sorting, and packing.
• Undertake any duties and responsibilities assigned by the Executive in charge.

Skills

Hands-on experience in warehousing, pick and pack functions

Strong analytical and quantitative skills

Customer service commitment

Fluency in local language and English

Proficiencies in office productivity tools

Education

Diploma/Certificates in Business Administration, Supply Chain Management, or related field

Tools

Excel

Word

PowerPoint

Job description

Supervisor Distribution Center Operations

Location: Klang, MY, MY

Global Business Unit: CG

Job Function: Supply Chain Management

Requisition Number: 218666

Job summary:

To support the daily operations in all functional areas to enable a daily completion of all associated tasks of our business.

Job Responsibilities:

• To motivate, train, coach, and lead the team as to ensure effective operation procedures and meeting the company’s KPIs.
• To supervise and maintain discipline of all personnel under his charge as to follow the warehouse rules and regulations.
• To ensure the activities under his charge compliance with GxP and other areas related to Occupational, Safety & Health Acts.
• To check and process immediately all outgoing or other related issuing goods under these circumstances after performing documentation and physical check in accordance to stipulated SOPs.
• To monitor and ensure accuracy of the picking, sorting, checking, packing, weighing and labelling or other related activities under these circumstances is in accordance to the stipulated SOPs.
• To attend to all urgent orders and any assigned tasks promptly and ensuring completion of the assigned tasks.
• To ensure the TCP plan is executed and complete the pick, pack, and handover the stock to Despatch as per agreed lead time.
• To monitor and lead the team to maintain up to date physical housekeeping and bin integrity.
• To ensure all necessary documentation and other related documents are properly keep-tracked and filed for future reference.
• To report promptly to the Executive and Manager in charge if there are any incidences of indiscipline of the staff and other matters that affect the optimal performance of the warehouse operations.
• To report promptly to the Executive and Manager in charge of any irregularities matters that not in accordance to the SOPs that will affect the operations, safety, health and environmental of the warehouse.
• To ensure to the close the SCUBA ticket’s as per the SLA with effective CAPA.
• To provide reports that are assigned by Executive in charge and/or the management in a timely manner.
• To monitor and unsure the team to maintain general housekeeping and cleanliness of the workstations and warehouse in a neat, clean, standardize and tidy condition in accordance to 7S.
• To undertake any duties and responsibilities assigned by the Executive in charge and/or the management.
• To ensure the IKA deliveries has been arranged as per the requested RDD and the packing and stacking are followed as per the requirement.

Job Requirements:

• Minimum 3 to 5 years’ experience in a similar role
• Diploma/Certificates in Business Administration, Supply Chain Management, Logistic Management or related field
• Demonstrate working understanding of distribution centre, distribution and transportation.
• Proven hands‑on experience in warehousing, pick and pack functions.
• Demonstrate strong appreciation of customer service requirements and commitment.
• Demonstrate strong analytical and quantitative skills.
• Demonstrate proficiencies in office productivity tools (e.g., Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken
• Applicants must be willing to work in Sg Jati, Klang.

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