Student Accommodation Executive

Protasco Berhad; Kajang Municipal Council; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading property management company in Malaysia seeks an experienced professional to oversee leasing and property management activities. The successful candidate will manage marketing strategies for vacant units, ensuring smooth operations, compliance with regulations, and effective tenant relations. Candidates should possess a relevant diploma or degree and a minimum of 4 years' experience in property management. This role offers various benefits, including insurance and additional leave.

Benefits

Insurance Coverage

Medical Outpatient for staff and family

Allowance based on Job Grade & Nature of Work

Training provided

Additional Leave Provided

Qualifications

• Minimum 4 years of working experience in leasing, tenancy administration, or property management.
• Strong understanding of property management practices and tenancy laws.
• Proficiency in credit control practices and tenant account management.

Responsibilities

• Assist in developing and implementing marketing strategies for vacant properties.
• Oversee daily operations of buildings and units, including maintenance and vendor management.
• Prepare the annual business plan and operating budget.

Skills

Property management practices

Leasing processes

Negotiation skills

Communication skills

Customer relationship management

Education

Diploma or Degree in Real Estate Management

Business Administration

Marketing

Job description

Duties & Responsibilities

LEASING & MARKETING

• Assist in developing and implementing marketing strategies to promote vacant units / properties
• Prepare marketing collaterals, advertisements, and digital campaigns to attract prospective tenants
• Conduct market research on rental trends, competitor analysis and customer preferences
• Support leasing team in negotiations, preparation of tenancy agreements and documentation
• Liaise with agents, brokers and external stakeholders to generate leads and close deals

OPERATION & PROPERTY MANAGEMENT

• Oversee daily operations of building / units, including maintenance schedule and vendor management to ensure smooth running of all activities
• Monitor tenant move-in / move-out processes to ensure smooth transitions
• Handle tenant feedback, complains and service requests in a timely and professional manner
• Ensure compliance with statutory regulations, safety and company policies
• Establish effective communication channels between management and tenants

FINANCIAL & REPORTING

• Prepare the annual business plan and operating budget
• Monitoring expenditures and cost control measure to ensure financial objectives are achieved
• Develop and execute strategies to achieve occupancy and revenue targets
• Identify opportunities to enhance revenue streams while optimizing operational costs
• Provide insights and recommendations to improve marketing outreach and operational efficiency

COMPLIANCE & RISK MANAGEMENT

• Ensure all leasing and property management activities comply with legal, regulatory and safety requirements
• Support audits and risk management process related to leasing and property operations

WARDEN

• Serve as Warden on Duty as per roster / management’s instruction
• Monitor tenant welfare, safety and security during assigned duty hours
• Respond promptly to emergencies, incidents and disciplinary matters
• Provide support to tenant outside normal office hours
• Escalate critical issues to management with proper follow-up actions

Requirement

• Minimum 4 years of working experience in leasing, tenancy administration, or property management.
• Diploma or Degree in Real Estate Management, Property Management, Business Administration, Marketing, or a related field.
• Strong understanding of property management practices, leasing processes, and tenancy laws
• Proficiency in credit control practices, debt recovery process and tenant account management
• Excellent negotiation and communication skills with the ability to build and sustain strong tenant relationships

Benefit

• Insurance Coverage
• Medical Outpatient for staff and family
• Allowance provided based on Job Grade & Nature of Work
• Training provided
• Additional Leave Provided