Student Academic Support Executive

MYFutureJobs; Nilai; On-site; MYR 100,000 - 150,000; Full time

Job summary

An educational institution in Negeri Sembilan is seeking an Executive / Senior Executive for Student Learning. The role focuses on supporting international student engagement and academic progression. Responsibilities include guiding student adaptation, providing administrative support, and promoting an inclusive learning environment. Candidates must hold a Master's degree and have at least 2 years of related experience. Fluency in English and Mandarin is essential, particularly for communication with students and document translation.

Qualifications

• Master's Degree required and at least 2 years of experience in student support.
• Fluent in English and Mandarin for communication and document translation.
• Experience with international students, especially from China, is advantageous.

Responsibilities

• Guide new students in adapting to the academic environment.
• Provide administrative support to the Head of the Centre for International Student Academic Support.
• Organize activities promoting an inclusive and supportive learning environment.

Skills

Student support

Communication skills

Interpersonal skills

Education

Master’s Degree in Business, Management, or related field

Tools

MS Word

PowerPoint

Excel

Job description

Executive / Senior Executive – Student Learning

Location: Nilai, Negeri Sembilan

Salary: RM3,500 – RM4,999

Working Hours: Normal Office Hours

Overview

We are seeking a dedicated Executive / Senior Executive – Student Learning to support student engagement, learning adaptation, and academic progression, particularly for international students. This role works closely with academic schools and student affairs to ensure a positive and inclusive learning experience.

Key Responsibilities

1. Student Support & Engagement

• Guide new students in adapting to the academic environment, policies, and learning expectations.
• Collaborate with Student Affairs and academic schools to coordinate student support initiatives.
• Provide learning guidance and academic advice to encourage student progression and retention.
• Organize activities that promote an inclusive, supportive, and engaging learning environment.

2. Administrative & Operational Support

• Provide administrative support to the Head of the Centre for International Student Academic Support.
• Assist with translation of documents between English and Mandarin.
• Perform other duties related to student learning support as assigned.

Requirements

Education & Experience

• Master’s Degree required (preferably in Business, Management, or a related field).
• Minimum 2 years’ experience in student support, international education, or academic services.
• Experience working with international students, especially students from China, is an advantage.

Language & Communication

• Fluent in English and Mandarin (spoken and written) for student communication and document translation.
• Strong interpersonal and communication skills to build rapport with international students.

Technical Skills

• Intermediate proficiency in MS Word, PowerPoint, and Excel.
• Able to manage student documentation, records, and coordination effectively.

Other Requirements

• Strong collaboration skills to work with multiple internal departments.
• Willingness to support student-related activities outside normal working hours when required.