Strategic Operations Manager

HELIOSTECS SDN. BHD.; George Town; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading technology firm in Malaysia is looking for a seasoned Director to oversee multiple teams and ensure project alignment. The ideal candidate will have a Bachelor's degree and a minimum of 8 years in technology or management roles. Responsibilities include acting as a representative in meetings, coordinating senior teams, tracking project progress, and supporting QA functions. Strong communication and business acumen are essential for this position.

Qualifications

• 8+ years of experience in technology, product, operations, or management roles.
• Strong understanding of frontend, backend, and mathematics.

Responsibilities

• Act as the Director’s representative in internal meetings when required.
• Coordinate and align senior teams across frontend, backend, mathematics, PMO, QA, and system support.
• Ensure projects progress according to agreed priorities, timelines, and quality standards.
• Track delivery risks, dependencies, and execution blockers.
• Support QA and system support functions where leads are not yet in place.
• Participate in meetings with business partners and external stakeholders.
• Reinforce company culture, core values, and professional standards.
• Improve cross-team communication and execution efficiency.

Skills

Effective communication with senior technical leads

Conceptual understanding of technology and project management

Business-minded judgment

Education

Bachelor's degree in Computer Science, IT, Engineering, Business

Job description

Responsibilities

• Act as the Director’s representative in internal meetings when required
• Coordinate and align senior teams across frontend, backend, mathematics, PMO, QA, and system support
• Ensure projects progress according to agreed priorities, timelines, and quality standards
• Track delivery risks, dependencies, and execution blockers
• Support QA and system support functions where leads are not yet in place
• Participate in meetings with business partners and external stakeholders
• Reinforce company culture, core values, and professional standards
• Improve cross-team communication and execution efficiency

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, Business, or equivalent experience
• 8+ years of experience in technology, product, operations, or management roles
• Strong conceptual understanding of frontend, backend, mathematics and project management
• Able to communicate effectively with senior technical leads
• Business-minded with strong judgment and big-picture thinking