Strategic Key Account Manager — Growth & Relationships

Scania Malaysia; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading automotive company is seeking a Key Account Manager to manage strategic customer relationships in Malaysia. The successful candidate will develop partnerships aimed at optimizing customer satisfaction and profitability while ensuring compliance with organizational policies. Responsibilities include delivering specialized support, managing customer queries, and identifying sales opportunities. Strong communication skills and relevant experience in sales or account management are essential for this role.

Qualifications

• Experience in account management or sales roles.
• Ability to analyze customer needs and provide relevant solutions.
• Strong organizational and relationship-building skills.

Responsibilities

• Manage strategic customer relationships to optimize profits.
• Deliver support for existing accounts while developing new ones.
• Clarify customer needs through targeted communication.
• Monitor CRM data and ensure compliance with policies.
• Identify sales opportunities through networking and referrals.

Skills

Customer relationship management

Sales strategies

Customer service

Communication skills

Education

Short-Cycle Tertiary Education

Job description

A leading automotive company is seeking a Key Account Manager to manage strategic customer relationships in Malaysia. The successful candidate will develop partnerships aimed at optimizing customer satisfaction and profitability while ensuring compliance with organizational policies. Responsibilities include delivering specialized support, managing customer queries, and identifying sales opportunities. Strong communication skills and relevant experience in sales or account management are essential for this role.