Strategic Key Account Manager, eCommerce

Reckitt Benckiser LLC; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A global hygiene and health brand is seeking a Key Account Manager for their eCommerce department in Kuala Lumpur, Malaysia. This role focuses on building strategic partnerships, executing joint business plans, and driving sales growth. The ideal candidate will possess a proven track record in national account management, along with exceptional relationship-building and strategic insight. This position offers a dynamic working environment with opportunities for professional growth and various employee benefits.

Benefits

Parental benefits

Employee Assistance Program for mental health

Life insurance for all employees

Global share plans

Short-term incentives

Qualifications

• Proven track record in managing national account sales within FMCG or related consumer-focused markets.
• Strong commercial insight, and astute P and L management with the capability to develop and execute strategic sales plans.
• Known for strategic insight and a practical approach to problem-solving.
• Genuine passion for customer service, with the ability to build trusting relationships.
• Exceptional communication skills, consultative approach to influencing others.
• A diverse range of influencing styles and techniques effectively applied in past roles.

Responsibilities

• Develop robust, strategic relationships with key partners and craft joint business plans.
• Take full ownership of the strategic plan for your account, driving sales.
• Partner with marketing and category teams to innovate shopper solutions.
• Lead forecast planning to provide stellar customer service and financial consistency.
• Lead customer negotiations, effectively representing commercial interests.
• Work towards continuous enhancement of category management.

Skills

Key Account Management

Ecommerce

Analysing sales data

Leadership skills

Consumer Insights

Shopper Insights

Category Analysis

Collaboration and partnership skills

Influencing

Consultative Selling

Customer strategy

Channel strategy

Sales strategy development

Perform product planning

Business acumen

Commercial acumen

Sales negotiation

P and L Management

Strategy Execution

Operational Excellence

Job description

A global hygiene and health brand is seeking a Key Account Manager for their eCommerce department in Kuala Lumpur, Malaysia. This role focuses on building strategic partnerships, executing joint business plans, and driving sales growth. The ideal candidate will possess a proven track record in national account management, along with exceptional relationship-building and strategic insight. This position offers a dynamic working environment with opportunities for professional growth and various employee benefits.