Strategic Business Analyst & Process Improvement Lead

eTeam; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

A consulting and project management organization in Kuala Lumpur is seeking a Business Analyst to understand customer business strategies and lead project initiatives. This role involves managing relationships, documenting requirements, and enhancing business processes. The ideal candidate will have a Bachelor’s degree in relevant fields and strong communication skills. Experience in IT project management and stakeholder management is essential. This is an excellent opportunity to impact customer success in a dynamic environment.

Qualifications

• Basic Degree/Diploma in relevant discipline required.
• Understanding of business and industry is essential.
• Professional Qualifications and/or Regulatory requirements preferred.

Responsibilities

• Collaborate with business units to understand strategies and processes.
• Manage customer relationships and project communications.
• Lead multiple projects ensuring timely delivery.
• Document business and systems requirements.
• Support system conversions and ensure operational readiness.

Skills

Microsoft Office (Excel, PowerPoint, Word)

IT project management

Test management competency

Strong communication skills

Stakeholder management

Education

Bachelor's Degree or Professional Qualification in Accounting/Finance/Business/Economics/Financial Engineering

Job description

A consulting and project management organization in Kuala Lumpur is seeking a Business Analyst to understand customer business strategies and lead project initiatives. This role involves managing relationships, documenting requirements, and enhancing business processes. The ideal candidate will have a Bachelor’s degree in relevant fields and strong communication skills. Experience in IT project management and stakeholder management is essential. This is an excellent opportunity to impact customer success in a dynamic environment.