Strategic Account Executive - Heavy Equipment Solutions

Sime Darby Industrial Sdn Bhd; Ipoh; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading industrial service provider based in Malaysia is seeking a reliable individual for customer relationship management. The role requires maintaining relationships with customers, advising on equipment needs, and conducting inspections. Candidates should have a diploma and 2-5 years of experience, preferably in the heavy equipment sector. Proficiency in Microsoft Office and good interpersonal skills are essential, as well as fluency in Mandarin for communication with clients.

Qualifications

• At least 2 - 5 years of working experience in a related field.
• Experience in the heavy equipment industry is a plus.

Responsibilities

• Maintain and enhance relationships with allocated customers.
• Visit customers to understand their needs and business goals.
• Advise on equipment repair needs and warranty issues.
• Consult about maintenance and replacement budgets.
• Conduct equipment inspections and analyze competitiveness.
• Promote parts and service offerings to customers.
• Use CRM system to log customer interactions.
• Generate quotes for parts and services.

Skills

Interpersonal communication

Analytical thinking

Organizing skills

Proficiency in Microsoft Office

Fluency in Mandarin

Education

SPM or Diploma in any field

Job description

A leading industrial service provider based in Malaysia is seeking a reliable individual for customer relationship management. The role requires maintaining relationships with customers, advising on equipment needs, and conducting inspections. Candidates should have a diploma and 2-5 years of experience, preferably in the heavy equipment sector. Proficiency in Microsoft Office and good interpersonal skills are essential, as well as fluency in Mandarin for communication with clients.