Store Operations Management Supervisor or Manager (Can Speak Chinese）

Triple Blessing Trade & Distribution Sdn. Bhd.; Kuantan; On-site; MYR 45,000 - 60,000; Full time

Job summary

A retail management company in Kuantan seeks a Store Operations Management Supervisor or Manager. The role involves analyzing sales and inventory performance, conducting training for store staff, and overseeing operations to ensure adherence to corporate standards. Candidates should have at least 2 years of experience in the retail industry and possess strong leadership skills. The position requires the ability to adapt in a fast-paced environment while managing teams effectively.

Qualifications

• Minimum 2 years of experience in the Retail Industry.
• Experience in managing large teams.
• Ability to prioritize in a dynamic environment.

Responsibilities

• Review and analyze sales performance and inventory.
• Conduct store training and briefings.
• Manage all store operations in alignment with corporate standards.
• Engage in innovation and productivity initiatives.

Skills

Strong leadership skills

Ability to operate in fast-paced environment

Excellent knowledge in retail management

High adaptability

Job description

Store Operations Management Supervisor or Manager (Can Speak Chinese）

• Reviews and analyses daily, weekly and monthly sales performance and inventory level to recommend/implement action to drive sales to meet the corporate KPIs.
• Conducting all stores trainings and briefings.
• Being responsible for the attendance and leave related.
• Matters for employees and 3rd party staff in the stores.
• Engaging in innovation and productivity initiatives for all stores
• Driving seamless customer experience across channels with market intelligence.
• Overseeing order fulfilment processes for customers both in stores and online business.
• Conducting regular stock take to ensure inventory accuracy and reconciliation of inventory discrepancies.
• Managing all stores operations in alignment to Corporate standards and adhere to corporate guidelines as set.
• Handling manpower and operational planning for the productive management of all stores assigned, including disciplinary, ad-hoc and annual performance reviews, hiring and termination decisions.
• Cascading and operationalising headquarters’ directives to all stores including execution of promotion campaign and materials.
• Participating in various work group meetings and activities.

Requirements

• At least 2 years of experience in Retail Industry.
• Excellent knowledge in different functional areas of retailing management.
• Ability to operate and prioritise in a fast paced and dynamic environment.
• High adaptability to meet the changing needs of the business environment.
• Strong leadership skills and experience in managing big teams and excellent command and control on the floor.