Store Manager_Setia City

Samsonite Group APAC & Middle East; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Selangor is seeking a retail manager to lead a team of associates. Responsibilities include driving sales, optimizing operations, and ensuring exceptional customer service. Ideal candidates will have proven retail management experience, particularly in luxury sectors, alongside strong leadership skills.

Qualifications

• Proven experience in retail management, preferably within the mid-tier luxury retail industry.
• Strong leadership and interpersonal skills with the ability to inspire and motivate a team.

Responsibilities

• Lead, motivate, and inspire a team of retail associates to achieve sales targets.
• Drive sales by engaging with customers and understanding their needs.
• Monitor sales performance and optimize opportunities.

Skills

Leadership

Customer engagement

Sales strategy

Team motivation

Job description

Job Description

• Lead, motivate, and inspire a team of retail associates to achieve sales targets and deliver outstanding customer service.
• Drive sales by actively engaging with customers, understanding their needs, and providing personalized product recommendations and assistance.
• Monitor sales performance and implement strategies to optimize sales opportunities and meet or exceed targets.
• Oversee all aspects of boutique operations, including opening and closing procedures, cash handling, and compliance with company policies and procedures.
• Develop and implement action plans based on analysis findings to optimize sales performance, improve operational efficiency, and enhance customer satisfaction.
• Proven experience in retail management, preferably at least within the mid-tier luxury retail industry
• Strong leadership and interpersonal skills with the ability to inspire and motivate a team.