Store Manager: Sales, People & Customer Experience

PUMA Group; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global sportswear company is seeking a Store Manager in Penang, Malaysia. The role involves ensuring sales targets are met, maintaining high levels of customer service, and managing recruitment and training of staff. Ideal candidates should have 2 to 4 years of management experience in retail, particularly in apparel or footwear, and possess strong leadership and communication skills. The position may require non-traditional hours and travel for store events.

Qualifications

• 2-4 years of management experience in a retail environment.
• Ability to exceed sales while meeting payroll goals.
• Strong interpersonal and motivational skills.

Responsibilities

• Ensure store achieves sales and profitability goals.
• Guarantee high standards of customer experience.
• Responsible for recruitment, training, and development.

Skills

Management experience

Customer service orientation

Communication skills

Organizational skills

Leadership

PC-skills, MS-Office Knowledge

Job description

A global sportswear company is seeking a Store Manager in Penang, Malaysia. The role involves ensuring sales targets are met, maintaining high levels of customer service, and managing recruitment and training of staff. Ideal candidates should have 2 to 4 years of management experience in retail, particularly in apparel or footwear, and possess strong leadership and communication skills. The position may require non-traditional hours and travel for store events.