Gold Marry Sdn Bhd – Kuala Lumpur, Kuala Lumpur
Qualifications
- Possess a minimum of Secondary/SPM/'O' Level certification or equivalent.
- Demonstrate proficiency in cash handling procedures, including accurate counting and balancing of cash drawers.
- Exhibit excellent customer service skills, including greeting customers, addressing inquiries, and resolving complaints in a professional manner.
- Operate Point of Sale (POS) systems efficiently for processing transactions, including sales, returns, and exchanges.
- Assist in inventory management tasks, such as stocking shelves, monitoring product levels, and reporting discrepancies.
- Communicate effectively in English, Bahasa Malaysia, and Mandarin, both verbally and in writing.
- Maintain a high level of attention to detail to ensure accuracy in all transactions and tasks.
- Apply basic math skills for calculating prices, discounts, and sales totals.
- Be able to work onsite in Selayang.
Responsibilities
- Accurately and efficiently process customer transactions using cash registers and POS systems, including handling cash, credit, and debit card payments.
- Provide exceptional customer service by greeting customers, answering inquiries, and resolving complaints in a professional and courteous manner.
- Maintain a clean and organized checkout area, ensuring adequate supplies of bags, receipt paper, and other necessary materials.
- Assist in inventory management tasks such as stocking shelves, checking expiration dates, and rotating merchandise to ensure freshness and quality.
- Monitor and prevent shoplifting by being observant and reporting suspicious activity to the appropriate personnel.
- Reconcile cash drawer at the beginning and end of each shift, ensuring accuracy and reporting any discrepancies to the supervisor.
- Adhere to all company policies and procedures, including those related to cash handling, security, and customer service.
- Communicate effectively with team members and supervisors to ensure smooth store operations and efficient customer service.
Benefits
- Annual Leave
- EPF
- Medical Leave
- SOCSO
- Casual Wear
- Public Holiday Substitution
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