Sr Officer - SG FCI Detica (Name Screening), GWB AFC

UOB Innovation Hub 2 Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A financial services provider in Kuala Lumpur seeks a talented KYC/CDD Specialist to conduct investigations on flagged customers, supporting the team manager in executing dispositions and ensuring compliance with AML regulations. The ideal candidate will have a tertiary degree and 2–5 years of experience in KYC/CDD. Knowledge of MAS regulations and proficiency in Excel are essential. This position offers a dynamic environment for growth and will require good command of English, along with interpersonal skills.

Qualifications

• Prior working experience of 2–5 years in KYC / CDD roles.
• Knowledge of MAS 626 regulations and AML/CFT requirements is required.
• Must have good command of written and spoken English.

Responsibilities

• Conduct first-level investigations on flagged customers.
• Support the Team Manager in executing dispositions and documentation.
• Review and analyze data for escalation where applicable.

Skills

Detail-oriented

Interpersonal skills

Proficient in Excel (VLOOKUP, pivot tables)

Good command of written and spoken English

Self-driven

Education

Tertiary degree

Job description

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices across 19 countries and territories. In Asia, it operates through its head office in Singapore and subsidiaries in China, Indonesia, Malaysia and Thailand. With more than 80 years of history, UOB is guided by its values – Honorable, Enterprising, United and Committed, striving to do what is right, build for the future, work as one team and pursue long‑term success.

About UOB Innovation Hub 2 (InnoHub2)

UOB Innovation Hub 2, a wholly‑owned subsidiary based in Malaysia, serves as a Centre of Excellence that provides Group Business Services (GBS) to support the UOB Group. Launched in 2021, it began with technology application design, development and support and is now expanding beyond technology services to deliver additional business services that underpin the Bank’s growth ambition. The team offers members the opportunity to work on Group initiatives with regional business exposure and to contribute to trusted financial solutions that enable business growth.

Responsibilities

• Conduct first‑level investigations on customers flagged by alerts, reviewing and disposing of alerts in accordance with their name profiles and Group Wholesale Banking customer categories.
• Support the Team Manager in jointly owning, accounting for, and executing dispositions, fully documenting alerts, supporting data, analysis and reasoning for dispositions flagged by the Bank system in a timely manner.
• Consistently review and collaborate with key stakeholders to enhance work processes, achieving operational efficiency while ensuring consistent interpretation and implementation of Group Compliance AML/CFT policies and framework.
• Maintain strong records of all information relied upon in the disposition of any alerts.
• Review and analyze underlying data to assess reasonable cause for escalation to Group AFC Ops or Group Compliance for concurrence where applicable.
• Ensure agreed SLAs supported by the teams are met.
• Support and work with the KYC teams performing CDD fulfilment to meet Bank and regulatory requirements throughout the customer’s life cycle.
• Perform user acceptance testing (UAT) on the Bank’s system where applicable.
• Act as a key contributor with demonstrable knowledge of AML and sanctions concerns.
• Maintain registers and trackers to monitor the performance of the team.
• Provide regular statistics and presentations to update Senior Management.
• Perform any task assigned from time to time.

Qualifications

• Tertiary holder and above.
• Prior working experience of 2–5 years in KYC / CDD roles.
• Detail‑oriented with the ability to think flexibly and independently to resolve problems.
• Knowledge of MAS regulations is an added advantage.
• High knowledge of MAS 626 regulations and associated AML/CFT and sanctions requirements.
• Emotionally mature and able to communicate maturely and independently with various stakeholders within the Bank.
• Comfortable handling data and proficient in Excel functions such as VLOOKUP, pivot tables, and generating charts.
• Attentive to detail with a strong interest in developing a career as a KYC / CDD specialist.
• Good command of written and spoken English; proficiency in additional languages is advantageous.
• Ability to raise sensitive or potentially contentious issues constructively to reach appropriate solutions.
• Self‑driven and a team player with strong interpersonal skills to communicate, influence and negotiate.
• Certification as an AFC specialist (e.g., CAMS or Diploma in AML, Governance and Risk) from a recognized institution is advantageous.
• Proficiency in Mandarin is an added advantage.
• Must be willing to work SG working calendar.

Application Questions

• What is your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• How many years of experience do you have as a Know Your Customer Maker?