Overview
Role: Bid Management and Strategic Engagements
Geographical Coverage: ASEAN & GCN
Base Location: Malaysia
About Cognizant
Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.
Summary of Role
The role manages bid execution for Cognizant’s strategic pursuits including:
- Support the pursuit strategy setting process
- Plan and track team activity to meet internal and client deadlines
- Facilitate collaboration and reviews to drive proposal quality and consistency as well as to meet Cognizant process and approval requirements
- Monitor and ensure the alignment of all proposal content, messaging, deliverables, and pursuit actions with the pursuit strategy
- Manage logistics, preparation, and client communication for client presentations, workshops, site visits, reference calls, and other client-facing events
- Manage the visual presentation, written content, and physical delivery of proposal deliverables, including RFP responses, commercial proposals, presentation materials, and contract documents
- Contribute to Cognizant bid assets, including documenting best practices for executing strategic pursuits
Objectives
- Provide structured project management and activity planning
- Manage agile development of content and thought leadership
- Ensure alignment of all pursuit elements and deliverables to pursuit strategy
- Assess deliverable quality through outside-in, client-oriented perspective
- Facilitate team collaboration and leadership reviews
- Manage executive approval processes
Duties & Responsibilities
- Manage Large Bids and Strategic Pursuits
- Manage the deal approval process including coordinating bid / no-bid presentation development, quantifying deal value for the client, and projecting Cognizant’s client profitability
- Support win strategy development including win strategy workshop preparation and output documentation
- Develop bid plan and calendar
- Manage the logistics of team meetings, reviews, and client-facing events
- Oversee and track the teanm’s progress against the bid plan and ensure client deadlines are met
- Ensure proposal document quality (e.g. concise language, clean formatting, digital graphics, comprehensive content, compelling story), completeness, and delivery
- Manage client reference approval and information collection processes
- Manage the orals preparation process, including establishing a project calendar, coordinating storyboarding, planning content creation, owning master presentation files, and providing feedback on team members’ presentation delivery
- Monitor team’s compliance with internal sales tracking system requirements
- Support Bid Management Practice Innovation
- Conduct post-mortems to capture best practices, lessons learned, and market intelligence from completed pursuits
- Recommend BU-specific and Cognizant-wide improvement initiatives based on lessons learned and market intelligence gathered from completed pursuits
- Support onboarding and coaching of new bid managers in local geographies
Expectations
Have flexibility to participate in late-evening conference calls and to occasionally work and/or travel on weekends/holidays
Continuously seek opportunities to expand responsibilities and to improve pursuit teams’ chances of winning
Experience & Skills
- 12+ years of overall work experience with at least 5 years in business development, bid management, management consulting, sales coaching, and/or financial analysis
- 5+ years leading high impact strategic bid across multiple stakeholder groups
- Strong experience leading large pursuit teams through the RFP response process preferred
- Strong interest in the application of digital technologies in reimagining business and operating models
- Highly organized with strong project management skills
- Strong MS Word, MS PowerPoint, MS Excel skills
- Strong written and oral communication skills. Able to write persuasively and concisely