Sports Advisor Part Time (Decathlon Setia City Mall)

Decathlon Malaysia; Shah Alam; On-site; MYR 100,000 - 150,000; Part time

Job summary

A leading sports retailer is seeking a Sports Advisor at their new store in Shah Alam. This role focuses on ensuring customer satisfaction and creating a five-star shopping experience. Ideal for students or individuals seeking a flexible part-time job, the position requires strong communication skills in English and Bahasa Malaysia, alongside a passion for sports and customer service.

Qualifications

• Students or individuals seeking a part-time position are encouraged to apply.
• Responsible, self-motivated, and adaptable to a fast-paced environment.
• Human-first attitude with excellent communication skills.

Responsibilities

• Welcome customers professionally.
• Ensure customer satisfaction by providing suitable solutions.
• Promote innovation and enhance the in-store sports experience.

Skills

Strong communication skills in English

Customer-centric

Digitally savvy

Team player

Education

Bachelor's Degree or Diploma

Job description

Mission

The World's Largest Sports Retailer is recruiting passionate sports enthusiasts to join our team at our newest store at Decathlon Setia City Mall, Shah Alam, which is opening soon!

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE?

A STUDENT?

OR A SECOND JOB WITH FLEXIBLE HOURS?

IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Sports Advisor, your role is to ensure all customers leave our stores satisfied. From a friendly welcome to a quick and easy payment process, your goal is to deliver a 5-star shopping experience. Decathlon invests heavily in teammate development, enabling those who want to build careers within the business to thrive. Whether you're a student seeking a part-time role or someone looking for a career change, Decathlon caters to all.

Responsibilities

1. Welcome customers professionally
2. Ensure customer satisfaction by providing suitable solutions for returns, complaints, checkout, etc.
3. Know the technical features and benefits of Decathlon products to recommend appropriate products and services
4. Develop relationships with customers both in store and online
5. Passionately share sports knowledge and help customers discover new sports
6. Encourage loyalty card registration to improve customer information
7. Align with Decathlon Malaysia's goals and collaborate with the team to achieve them
8. Promote innovation and enhance the in-store sports experience
9. Maximize sales using available resources and tools
10. Arrange store layout according to guidelines and ensure high-quality presentation
11. Maintain proper stock levels using the automatic replenishment system
12. Enforce safety and security standards to protect people and goods
13. Participate in training to develop skills further

Profile & Requirements

• Students or individuals seeking a part-time position are encouraged to apply
• Hourly rate: RM13.56
• Strong communication skills in English and Bahasa Malaysia (written and spoken); additional languages are a plus
• Minimum qualification: Bachelor's Degree or Diploma
• Customer-centric with a strong service orientation
• Willing to assist teammates and customers
• Responsible, self-motivated, and adaptable to a fast-paced environment
• Human-first attitude with excellent communication skills
• Digitally savvy
• Team player, especially during busy times like weekends and holidays