Sports Advisor Part Time (Decathlon Connect Elmina)

Decathlon Malaysia; Shah Alam; On-site; MYR 100,000 - 150,000; Part time

Job summary

Decathlon Malaysia is seeking enthusiastic sports lovers to join as Sports Advisors in their new store in Shah Alam. The role focuses on providing an exceptional customer experience through personalized service and product knowledge. Ideal for students or those seeking flexible hours, this position offers growth opportunities within the company.

Qualifications

• Passion for sports and customer service.
• Looking for part-time or flexible hours.
• Desire to build a career in retail.

Responsibilities

• Ensure customer satisfaction and handle complaints.
• Build relationships with customers and promote loyalty.
• Maintain store presentation and stock accuracy.

Skills

Customer Satisfaction

Sales

Sports Knowledge

Relationship Building

Education

Student

Job description

The World's Largest Sports Retailer is recruiting passionate sports enthusiasts to join our team at the newest Decathlon Connect Store at Elmina Lakeside Side Mall, Shah Alam!

Elmina is one of the newest malls in Malaysia, featuring new development in lifestyle and neighborhood.

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE?

Are you a student?

Looking for a second job with flexible hours?

If yes, this could be the perfect role for you!

As a Sports Advisor, your role is to ensure all customers leave our stores satisfied. From a friendly welcome to a quick checkout, you will deliver a 5-star shopping experience. Decathlon invests heavily in teammate development, allowing those who want to build careers within the company to flourish. Whether you're a student seeking a part-time role or someone considering a career change, Decathlon caters to all.

Responsibilities:

1. To Customers

• Welcome customers professionally
• Ensure customer satisfaction and find suitable solutions for returns, complaints, and checkout issues
• Know the features and benefits of Decathlon products to recommend appropriate products
• Build relationships with customers both in-store and online
• Passionately share sports knowledge and help customers discover new sports
• Encourage loyalty program registration to improve customer information

2. To Decathlon Malaysia

• Align with departmental goals and work with the team to achieve them
• Promote innovation and sports experiences in-store
• Use resources and tools to boost sales
• Arrange store layout according to guidelines
• Ensure high-quality store presentation based on customer satisfaction principles
• Maintain stock accuracy and availability using automated replenishment systems

3. For Safety of People and Goods

• Enforce safety and security standards
• Follow fire safety and evacuation procedures

4. Development and Skills

• Participate in training and develop skills