Sports Advisor Full Time (Decathlon Pearl Point)

Decathlon Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sports retail company is seeking a passionate Sports Advisor for their Kuala Lumpur location. The role includes providing exceptional customer experience, maintaining an inviting store environment, and engaging with the local community. Ideal candidates should have a strong passion for sports and excellent communication skills. Join our vibrant team and make a real impact in the lives of sports enthusiasts in the area.

Benefits

Career development opportunities

Training programs

Community engagement initiatives

Qualifications

• Strong desire to provide exceptional customer service.
• Ability to work in a team-oriented environment.
• Willingness to learn and grow within the company.

Responsibilities

• Greet customers warmly and provide expert advice.
• Maintain an organized and inviting store environment.
• Handle customer queries and provide solutions.
• Encourage customer engagement and loyalty program sign-ups.

Skills

Customer experience

Passion for sport

Communication skills

Problem-solving skills

Job description

Join the Decathlon Pearl Point (Old Klang Road) Team!

Are you ready to turn your passion for sport into a career at the heart of the bustling Old Klang Road community? Do you thrive on providing an exceptional customer experience? Then join us as a Sports Advisor at our vibrant Decathlon Pearl Point store!

This isn't just a job; it's a chance to be part of an established, high-energy team that serves as the essential sports destination for residents across Old Klang Road, OUG, and Scott Garden areas. We are looking for high-energy teammates who want to live an "Experience of a Lifetime" and deepen our connection with our loyal local customers.

Why Join the Decathlon Pearl Point Team?

• Local Sports Destination: Work in a strategically located store that is a key sports hub for a massive, high-density residential area. You'll become a familiar face and trusted advisor to a diverse and loyal customer base.
• Established Success: Join a productive and collaborative team with proven systems and processes. Hit the ground running and contribute your expertise a well-supported and successful retail operation.
• Real Development: Decathlon invests heavily in our teammates. We offer fantastic development and training to help you grow your career beyond the sales floor—whether you aim for management, specialized roles, or even international opportunities within our global network.
• Direct Community Impact: Play a direct role in making sports accessible and enjoyable for the families and individuals who live right around the store.

The Role: Your Day-to-Day Mission

As a Sports Advisor, your mission is simple: ensure every customer leaves satisfied or satisfied.

You will be the face of Decathlon, bringing your expertise and enthusiasm to:

• Be a Sports Coach: Share your passion! Greet customers warmly and offer expert advice on products, helping them find the perfect gear for their sport, even suggesting new activities.
• Create the Best Store: Work alongside your teammates to set up and maintain a beautiful, organized, and inviting department. You'll ensure our stock is accurate and products are displayed perfectly.
• Be a Problem Solver: Handle any situation—from payments and returns to solving product queries—with a friendly, professional, 5-star attitude.
• Build the Community: Connect with customers, encourage sign-ups for our loyalty programs, and become a recognizable, trusted resource for the local sports enthusiasts.

Ready to bring your passion for sport to the thriving Old Klang Road community? Apply now!