Specialist, Digital Experience Executive

Steelcase; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading furniture manufacturer in Kuala Lumpur is seeking a Digital Experience Executive to manage data and technology integrations across various platforms. The ideal candidate has 3–6 years of experience in digital analytics and web operations, proficient in tools such as Google Analytics and Tag Manager. The role involves supporting campaign analytics, executing A/B tests, and collaborating with marketing and tech teams to enhance user experience. This position promises a dynamic work environment focused on digital innovation.

Qualifications

• 3–6 years of experience in digital analytics, marketing tech, or web operations.
• Proficient in Google Analytics, Tag Manager, Looker Studio, or similar platforms.
• Experience running A/B tests and CRO experiments.

Responsibilities

• Manage data and technology integrations across Ecommerce and CRM platforms.
• Support tracking implementation and campaign analytics across digital channels.
• Plan and execute A/B and multivariate tests.

Skills

Digital analytics

Communication skills

Problem-solving

Detail-oriented

Data-driven

Tools

Google Analytics

Tag Manager

Looker Studio

Optimizely

VWO

Job description

Specialist, Digital Experience Executive

As Steelcase continues to evolve digitally, we’re looking for a Digital Experience Executive who blends analytical thinking with technical acumen. You’ll support our digital ecosystem — ensuring our tools, data, and user experiences work seamlessly together.

What You’ll Do

• Manage data and technology integrations across Ecommerce, CRM, analytics, and automation platforms.
• Support tracking implementation and campaign analytics across digital channels.
• Plan and execute A/B and multivariate tests to drive continuous improvement in user experience.
• Identify and resolve technical and operational bottlenecks affecting campaign performance.
• Work closely with marketing and tech teams/vendors to enhance digital experience and Conversion Rate Optimization/performance.
• Work closely with operations teams to ensure optimal order fulfilment and maintain accurate inventory status.

Who You Are

• 3–6 years of experience in digital analytics, marketing tech, or web operations.
• Proficient in Google Analytics, Tag Manager, Looker Studio, or similar platforms.
• Experience running A/B tests and CRO experiments using tools like Optimizely or VWO.
• Highly analytical, with strong problem‑solving and communication skills.
• Detail-oriented, data‑driven, and eager to improve the digital journey.