Spare Parts Executive

XCMG; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading machinery company in Puchong, Malaysia is seeking a Spare Parts Executive. Responsible for achieving sales targets and developing new channels, you'll manage customer relations and process orders efficiently. The ideal candidate has 2-3 years of experience and preferably holds a Diploma in Logistics or Business Administration. Proficiency in Mandarin and familiarity with WMS and CRM systems will be advantageous. This role involves multiple responsibilities that contribute to spare parts sales success.

Qualifications

• Minimum 2–3 years of working experience as a Spare Parts Executive or in a related role.
• Experience in using WMS and CRM systems is advantageous.
• Proficiency in Mandarin is a plus.

Responsibilities

• Responsible for achieving annual spare parts sales targets and developing new sales channels.
• Manage spare parts needs from dealers and end users, maintaining relationships.
• Process customer orders, coordinating internal requests efficiently.
• Coordinate with finance to issue invoices and handle payments.
• Maintain accurate accounts and inventory records, analyze sales performance.
• Perform ad-hoc tasks assigned by the line manager.

Skills

Sales target achievement

Customer relationship management

Order processing

Data analysis

Mandarin proficiency

Education

SPM or Diploma in Logistics/Business Administration

Tools

WMS

CRM system

Job description

Responsibilities

• 1) Responsible for annual spare parts sales targets and develop new sales channels. Identify and pursue new customers, dealers, and business opportunities for spare parts sales.
• 2) Responsible for managing and addressing of spare parts needs from the dealers and end users. Maintain good relationship with existing dealers and promote spare parts sales.
• 3) Responsible for processing customer orders included related documentation and coordinate internal requests efficiently and accurately.
• 4) Responsible for coordinating with inhouse finance department to issue invoices and sending them back to customers.
• 5) Regularly reconciling receivable accounts with customers, and handling customer payment collection.
• 6) Maintain accurate receivable records and inventory records, track sales performance, analyse data and prepare relevant reports.
• 7) Ad-hoc tasks that is assigned by the line manager.

Job Requirements

• 1) Minimum 2–3 years of working experience as a Spare Parts Executive or in a related role.
• 2) At least an SPM or Diploma in Logistics/ Business Administration, or a related field.
• 3) Experience using WMS and CRM system will be an added advantage.
• 4) Proficiency in speaking and writing Mandarin is an advantage.