Solutions Engineer – Client-Facing IT & Maintenance

Putrajaya, Malaysia Client Based; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A multinational technology firm in Kuala Lumpur is seeking a Solutions Engineer to collaborate with team members and clients. Responsibilities include troubleshooting, maintaining a knowledge base, and conducting monthly client meetings. The position requires a Bachelor's in IT, Computer Science, or Software Engineering, with fresh graduates welcomed to apply. Excellent communication skills are necessary for effective client interaction. This is a full-time role focused on customer solutions and project delivery.

Qualifications

• Bachelor's degree in IT, Computer Science, or Software Engineering is required.
• Fresh graduates are encouraged to apply.
• Comprehensive understanding of the application development life cycle.

Responsibilities

• Work closely with team members to promptly handle and resolve issues.
• Attend in-person client meetings to investigate and troubleshoot reported issues.
• Maintain a comprehensive knowledge base of troubleshooting records.

Skills

Problem-solving

Communication skills

Project management

Education

Bachelor's degree in IT, Computer Science, or Software Engineering

Job description

A multinational technology firm in Kuala Lumpur is seeking a Solutions Engineer to collaborate with team members and clients. Responsibilities include troubleshooting, maintaining a knowledge base, and conducting monthly client meetings. The position requires a Bachelor's in IT, Computer Science, or Software Engineering, with fresh graduates welcomed to apply. Excellent communication skills are necessary for effective client interaction. This is a full-time role focused on customer solutions and project delivery.