Solar IT & Customer Experience Lead

Solana Tec Sdn. Bhd.; Johor Bahru; On-site; MYR 45,000 - 60,000; Full time

Job summary

A solar industry company in Johor Bahru is seeking an IT & Customer Relations Executive. The role involves developing software, managing the company’s database, and providing both technical and customer support. Candidates should hold a degree in a relevant field, possess strong problem-solving skills, and ideally be fluent in Mandarin to liaise with clients. This position offers competitive benefits, including performance bonuses and opportunities for career growth.

Benefits

Performance bonus

Allowance

Annual increment

Incentives trips

On job training

Team Building Events

Qualifications

• Degree or Diploma in a relevant field.
• Knowledge of IT networking, cybersecurity, and cloud solutions.
• Experience in API integration.

Responsibilities

• Develop and customize ERP modules to improve business workflow.
• Maintain and manage database systems for data integrity.
• Provide technical support for users and IT-related issues.

Skills

IT networking

Cybersecurity

Problem-solving skills

API integration

Fluent Mandarin

Education

Degree/Diploma in Computer Science, Information Technology, or Software Engineering

Job description

A solar industry company in Johor Bahru is seeking an IT & Customer Relations Executive. The role involves developing software, managing the company’s database, and providing both technical and customer support. Candidates should hold a degree in a relevant field, possess strong problem-solving skills, and ideally be fluent in Mandarin to liaise with clients. This position offers competitive benefits, including performance bonuses and opportunities for career growth.