Software Quality Assurance Engineer

Electronic Arts; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading interactive entertainment company based in Kuala Lumpur is looking for a Software Quality Assurance Engineer. In this role, you will improve existing testing methodologies and oversee the quality plan for EA SPORTS FC game titles. Collaboration with the production team will ensure quality standards. Ideal candidates should have a background in software development and quality assurance. The role also emphasizes innovation, mentoring, and communication within teams, supporting the creation of high-quality experiences for players.

Benefits

Healthcare coverage

Mental well-being support

Paid time off

Complimentary games

Qualifications

• Experience in software development, quality assurance, or game design.
• Familiarity with automated testing and common automation tool sets.
• Project Management for planning and execution using Scrum/Agile.

Responsibilities

• Oversee the entire quality plan for football game titles.
• Design, develop, and lead quality strategies for features.
• Communicate status and risk effectively between teams.

Skills

Collaboration and communication skills

Defect prevention and containment concepts

Experience with Grey/White box testing

Data-driven decision making

Education

Experience in software development or quality assurance

Knowledge of Agile/Scrum processes

Tools

JIRA

TestRail

Job description

210651

Regular Employee

On Site

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Software Quality Assurance Engineer

About Us: Our Quality Verification and Standards (QVS) team is an important part of our development process, consistently delivering actionable insights that support our game teams to optimize software performance and elevate gameplay.

Who do we work with? You will work closely with the EA SPORTS FC team.

Building on an incredible 30-year foundation, we’re redefining football with EA SPORTS FC - a genre‑leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World’s Game. Together, we’re taking the largest football club in the world to new heights – and this is just the beginning!

With more opportunity than ever to innovate and create new, authentic experiences that bring joy, inclusivity, and immersion to fans everywhere, we invite you to join us as we pioneer the future of football with EA SPORTS FC, and welcome everyone to the club!

About the Role

The Software Quality Assurance Engineer position will require you to improve the existing test methodology identifying new capabilities. You will oversee the entire quality plan for FC football game titles and will report to the QV Development Director and partner directly with the Producer and/or other Designers to establish quality standards and provide both quantitative and qualitative feedback on new features.

Quality Strategy and Test Planning

• Leverage testing skills and methodologies to systematically test the product and share results
• Design, develop, and lead quality strategies for owned features
• Implement pre‑integration build verification and reporting processes
• Research and propose solutions for increasing test coverage efficiency
• Identify risks and plan testing for releases
• Document reproduction steps, gather test data, and assist in debugging

Quality and Data Analysis

• Compile data from multiple sources into cohesive summaries to communicate status and risk
• Use different testing methodologies and analyze feature sets for automation opportunities (Risk‑based Testing, Data/AI‑driven testing and more)
• Monitor game builds and follow up on fixes to ensure quality goals are met
• Perform design testing reviews, ensuring the design is captured and identifying bugs and user concerns before they make it into software.
• Use development tools to guide issue identification upstream and promote defect prevention.

Collaboration and Communication

• Communicate status and risk through cohesive summaries
• Serve as the communication bridge between development partners and QA teams
• Provide technical, quantitative, and qualitative feedback
• Represent the QA perspective effectively in meetings, ensuring quality standards are prioritized.

Mentorship and Team Support

• Lead improvements and knowledge sharing across teams
• Promote professional growth within the QA team
• Mentor and support team members in implementing quality strategies

Experience and Knowledge

• Experience in software development, quality assurance, or game design
• Familiarity with automated testing and common automation tool sets
• Experience with defect and task tracking tools (e.g., JIRA, TestRail)
• Project Management for planning and execution of test strategy and tasks using Scrum/Agile process
• Knowledge of Agile/Scrum software/game development

Skills and Abilities

• Understand concepts of defect prevention and containment
• Excellent collaboration and communication skills
• Experience with Grey/White box testing in development environments
• Translate project metrics into data‑driven decisions and strategies
• Passion for creating high‑quality player experiences

Benefits

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Equal Employment Opportunity

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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