Software Developer

nahc.io; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A technology company specializing in AI solutions in Kuala Lumpur seeks a Workflow Automation Specialist. You will develop and maintain no-code/low-code automation flows, implement client-specific workflows, and collaborate with teams to enhance automation processes. Ideal candidates have 1-3 years of experience in RPA or low-code tools, strong logical thinking, and familiarity with APIs. This role provides an opportunity to contribute to innovative AI projects and work in a collaborative environment.

Qualifications

• 1–3 years of experience in workflow automation, RPA, or low-code tools.
• Strong logical thinking with an eye for detail in process design.
• Familiar with APIs, webhooks, and conditional logic.

Responsibilities

• Build and maintain no-code/low-code automation flows.
• Partner with Customer Success and Project Managers to implement use cases.
• Develop a deep understanding of orchestration engine and integrations.

Skills

Workflow automation

Logical thinking

APIs knowledge

Scripting knowledge

Tools

UiPath

Zapier

Power Automate

Job description

Our client is an emerging leader in AI platform space, offering an enterprise-grade platform designed to connect human decision‑making with intelligent automation. Their system brings together communication channels such as chat, email, web, CRM, and in‑store touchpoints, enabling organisations to scale AI adoption with trust, context, and strong governance.

What you will do:

• Workflow Design & Development
• Build and maintain no‑code/low‑code automation flows using platform tools such as data boards, triggers, and channel integrations.
• Translate business logic into reusable workflow modules spanning channels like Slack, WhatsApp, email, and web.
• Develop end‑to‑end logic for automated routing, permissions, and multi‑agent orchestration.

• Solution Implementation & Customisation
• Partner with Customer Success and Project Managers to implement client‑specific use cases.
• Adapt workflows based on dynamic profiles, knowledge hubs, and live system data.
• Support proof‑of‑concept builds, validate logic flows, and ensure smooth handoff into production.
• Platform Expertise & Best Practices
• Develop deep understanding of the orchestration engine, SDKs, integrations, and governance architecture.
• Suggest enhancements, reusable templates, and best practices for common industry workflows (e.g., financial services, enterprise operations).
• Produce clear documentation for workflows, implementation steps, and long‑term maintenance.

What you will need:

• 1–3 years of experience in workflow automation, RPA, or low‑code tools (e.g., n8n, Zapier, Power Automate, UiPath).
• Strong logical thinking with an eye for detail in process design.
• Familiarity with APIs, webhooks, and conditional logic.
• Bonus: exposure to CRM systems, ticketing tools, or BI dashboards.
• Scripting or front‑end knowledge (JavaScript, JSON, Python).