Social Media & Marketing Executive

Petsmore; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A pet care company in Malaysia is seeking a Social Media Manager to lead content creation, manage community engagement, and execute marketing campaigns across platforms like Instagram and TikTok. The ideal candidate should be passionate about pets and able to foster a positive online community, all while analyzing performance metrics and driving growth. If you're ready for a fun and dynamic role where your creativity can shine, we encourage you to apply!

Qualifications

• Experience in creating engaging social media content for platforms like Instagram and TikTok.
• Ability to engage with a community and respond to comments and DMs.
• Familiarity with tracking and reporting social media metrics.

Responsibilities

• Create and manage engaging content across multiple social media platforms.
• Engage with followers and build relationships within the pet parent community.
• Roll out marketing campaigns and track their effectiveness.

Skills

Content Creation

Community Engagement

Social Media Management

Reporting & Analytics

Job description

Key Responsibilities

Content Creation & Management

• Dream up, create, and post pawsome content (posts, reels, stories) across Instagram, TikTok, Facebook, Xiaohongshu, and more.
• Team up with our crew for product highlights, store events, and adoption initiatives.
• Keep every post in line with Petsmore’s branding, tone, and community spirit (we are rebranding journey!).
• Lend a paw with ad hoc marketing if any.

Community Engagement

• Be the friendly voice of Petsmore—chat with our pet parent community through comments, DMs, and replies.
• Spot and share paws‑itively amazing UGC (user‑generated content).
• Nurture real bonds with followers who love their pets as much as we do.

Campaigns & Growth

• Roll out campaigns for store launches, promos, adoption drives, and collabs.
• Partner with KOLs, influencers, and brand friends to spread the love.
• Track and learn from campaign results—what worked, what wagged, and what we can do better.

Trend Spotting & Innovation

• Stay ahead of the pack on social media trends, memes, and new features.
• Pitch fresh, fun, and furry‑friendly ideas that speak to pet parents.
• Try new content formats to keep our feeds exciting and our reach growing.

Reporting & Analytics

• Keep an eye on the numbers—reach, engagement, follower growth, conversions.
• Share monthly reports with insights that help us keep getting better.

We look forward to receive your application!

Please send your update resume to:

• Via WhatsApp to 012-5128449
• Email to ***************@petsmore.com.my
• Apply online