Skyway Guest Experience Specialist

TipTopJob.com Malaysia; Genting Highlands; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading provider of transport services in Genting Highlands is seeking a dedicated individual to ensure customer safety and efficient boarding during gondola operations. Responsibilities include assisting customers, maintaining cleanliness, managing crowd control, and reporting incidents. Ideal candidates should possess strong customer service skills and the ability to respond to emergencies. This position is critical to ensuring a smooth, safe experience for all guests. Join us for a fulfilling role in a dynamic environment.

Qualifications

• Strong customer service skills to assist diverse groups.
• Ability to handle emergencies and maintain safety protocols.
• Organizational skills to manage gondola operations efficiently.

Responsibilities

• Ensure customers scan boarding tickets before entering.
• Assist individuals during the boarding and disembarking process.
• Maintain a clean and organized work area.

Job description

A leading provider of transport services in Genting Highlands is seeking a dedicated individual to ensure customer safety and efficient boarding during gondola operations. Responsibilities include assisting customers, maintaining cleanliness, managing crowd control, and reporting incidents. Ideal candidates should possess strong customer service skills and the ability to respond to emergencies. This position is critical to ensuring a smooth, safe experience for all guests. Join us for a fulfilling role in a dynamic environment.