Shift Supervisor: Fast-Paced F&B Operations Leader

Paris Baguette Malaysia; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A popular food service company in George Town, Malaysia, is seeking a Shift Supervisor to ensure quality customer service and manage staff effectively. The ideal candidate should have a minimum diploma in F&B management and at least 2 years of supervisory experience in food and service operations. Key responsibilities include serving customers, supervising staff, maintaining hygiene standards, and upselling menu items. This position offers various benefits including medical insurance and staff discounts.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF / SOCSO / PCB

Medical Insurance

Training Provided

Allowance Provided

Overtime Pay

5 Working Days

Staff Meal

Staff Discount

Qualifications

• At least 2 years of experience in Food and Service Operations management.
• Ability to work under pressure in a high-volume environment.
• Supervisory skills to manage staff effectively.

Responsibilities

• Provide excellent customer service to guests in a timely and friendly manner.
• Supervise staff and assign workstations.
• Ensure food hygiene and safety standards are maintained.
• Upsell promotional items and ensure smooth operations.

Skills

Pleasant, friendly, cheerful

Excellent Customer Service

Good command of spoken English

Education

Min. Diploma in F&B management or related fields

Job description

A popular food service company in George Town, Malaysia, is seeking a Shift Supervisor to ensure quality customer service and manage staff effectively. The ideal candidate should have a minimum diploma in F&B management and at least 2 years of supervisory experience in food and service operations. Key responsibilities include serving customers, supervising staff, maintaining hygiene standards, and upselling menu items. This position offers various benefits including medical insurance and staff discounts.