ServiceNow Developer — ITSM & Integrations Expert

UST USource; Bayan Lepas; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology firm in Penang, Malaysia seeks a skilled ServiceNow Developer with 4-5 years of experience. You'll design, develop, and support ServiceNow applications, focusing primarily on ITSM. Ideal candidates possess hands-on development skills, a strong understanding of ServiceNow best practices, and proficiency in creating workflows and collaborating with stakeholders. This role emphasizes innovation and the delivery of scalable solutions in a collaborative environment.

Qualifications

• 4-5 years of hands-on experience as a ServiceNow Developer.
• Solid understanding of ITSM processes (Incident, Problem, Change, Request).
• Experience with Business Rules, Client Scripts, UI Policies.
• Knowledge of Service Catalog and integrations.

Responsibilities

• Develop, configure, and customize ServiceNow applications.
• Create and maintain Business Rules and Client Scripts.
• Design and implement Workflows and Flow Designer solutions.
• Perform unit testing and debugging of applications.
• Collaborate with Business Analysts and Platform Administrators.

Skills

Hands-on development skills

Strong problem-solving skills

Good communication skills

Stakeholder engagement

Tools

ServiceNow

REST/SOAP APIs

Flow Designer

Job description

A leading technology firm in Penang, Malaysia seeks a skilled ServiceNow Developer with 4-5 years of experience. You'll design, develop, and support ServiceNow applications, focusing primarily on ITSM. Ideal candidates possess hands-on development skills, a strong understanding of ServiceNow best practices, and proficiency in creating workflows and collaborating with stakeholders. This role emphasizes innovation and the delivery of scalable solutions in a collaborative environment.