ServiceNow Developer - AI-Driven Workflows & Integrations

Sitecore; Kuala Lumpur; On-site; MYR 75,000 - 95,000; Full time

Job summary

A leading digital experience platform in Kuala Lumpur is seeking a Software Engineer for their ServiceNow team. You will develop new features, customize applications, and integrate AI capabilities into support workflows. The ideal candidate has over 2 years of experience in ServiceNow development and hands-on skills in scripting and flow design. Participation in a 24x7 on-call rotation is required. This position offers opportunities to work with cutting-edge technology in a collaborative environment.

Qualifications

• 2+ years of hands-on ServiceNow development and customization.
• Experience with Flow Designer and building Service Portal widgets.
• Understanding of core ITSM/CSM modules.

Responsibilities

• Own the end-to-end development of new features in ServiceNow.
• Introduce AI capabilities into support workflows.
• Participate in a 24x7 on-call rotation.

Skills

ServiceNow development

Problem-solving

Clear communication

Collaboration

Education

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

Tools

C#

ASP.NET

React

Vue.js

Job description

A leading digital experience platform in Kuala Lumpur is seeking a Software Engineer for their ServiceNow team. You will develop new features, customize applications, and integrate AI capabilities into support workflows. The ideal candidate has over 2 years of experience in ServiceNow development and hands-on skills in scripting and flow design. Participation in a 24x7 on-call rotation is required. This position offers opportunities to work with cutting-edge technology in a collaborative environment.