Service Technician

Safetech Mobility Sdn Bhd; Sepang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A technology services company in Sepang seeks a service technician to inspect, diagnose, and repair electronic devices. The ideal candidate will have a Certificate or Diploma in a relevant field and 1-2 years of experience in electronics troubleshooting. Responsibilities include preparing service quotations, coordinating with operations teams, and maintaining a neat workspace. Strong communication skills are essential for effective departmental coordination. This role supports a collaborative environment while ensuring customer satisfaction.

Qualifications

• Minimum 1–2 years of hands-on experience in electronics troubleshooting or repair.
• Strong communication skills for effective coordination with other departments.
• Proficiency in PCB repair and soldering is an added advantage.

Responsibilities

• Inspect, diagnose, and repair devices for customers.
• Prepare service quotations and service reports.
• Coordinate repair parts and customer details with the operations team.
• Maintain cleanliness and organization of the workspace.

Skills

Electronics troubleshooting

Communication skills

Detail-oriented

Hands-on skills in electronics assembly

Education

Certificate or Diploma in Electronics, Mechatronics, Electrical Engineering

Tools

PCB repair tools

Job description

Safetech Mobility Sdn Bhd – Sepang, Selangor

Responsibilities

• Inspect, diagnose, and repair devices for customers in a timely and professional manner.
• Receive incoming service jobs and ensure all required information is accurately entered and updated in the company’s ticketing system.
• Prepare service quotations and service reports, ensuring clarity and completeness before submission to customers.
• Follow up with customers on job status, approvals, and required information to ensure smooth service progression.
• Coordinate repair parts and customer details with the operations team to facilitate logistics, shipping, or parts replacement.
• Communicate weekly with your manager to provide updates on ongoing jobs, quotations, and any challenges faced.
• Maintain cleanliness and organization of the workspace, ensuring a neat, safe, and orderly working environment.
• Perform ad hoc duties assigned by the Manager when required.

Qualifications

• Certificate or Diploma in Electronics, Mechatronics, Electrical Engineering, or related field.
• Minimum 1–2 years of hands‑on experience in electronics troubleshooting or repair.
• Detail-oriented, safety‑conscious, and able to work independently.
• Strong communication skills for effective coordination with other departments to ensure smooth departmental operations.
• Practical hands-on skills in electronics assembly.
• Proficiency in PCB repair and soldering is an added advantage.