Service Operator (vending Machine)

Yobe Ventures Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local technology services company in Kuala Lumpur is seeking a vending machine maintenance technician to perform routine maintenance and ensure excellent customer service. This entry-level role is perfect for fresh graduates and offers valuable experience in technology and customer interactions. Responsibilities include product restocking, minor repairs, cash collection, and maintaining safety standards while working on-site in KL Eco City. The position provides a chance to develop skills in a supportive team environment.

Benefits

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Qualifications

• Entry-level position; fresh graduates are encouraged to apply.
• Willingness to work on-site at KL Eco City, Bandar Kuala Lumpur.
• Ability to follow instructions and adhere to company procedures.

Responsibilities

• Perform routine maintenance and cleaning of vending machines.
• Restock vending machines with products and ensure proper product rotation.
• Handle minor repairs and troubleshooting of vending machine malfunctions.
• Provide customer service by addressing inquiries and resolving complaints.
• Maintain accurate inventory records of products stocked in vending machines.
• Collect cash from vending machines and prepare deposits.

Skills

Customer service skills

Problem-solving skills

Basic understanding of vending machines

Proficiency in English

Proficiency in Bahasa Malaysia

Education

Secondary/SPM/'O' Level certificate or equivalent

Job description

We are looking for a vending machine maintenance technician to join our team in KL Eco City, Bandar Kuala Lumpur. This entry‑level role is ideal for fresh graduates with a passion for technology and customer service.

Requirements

• Possess a Secondary/SPM/'O' Level certificate or equivalent.
• Entry‑level position; fresh graduates are encouraged to apply.
• Basic understanding of vending machine operation and maintenance.
• Ability to perform routine checks and minor repairs on vending machines.
• Excellent customer service skills with the ability to interact professionally with customers.
• Proficiency in both English and Bahasa Malaysia, both written and spoken.
• Strong problem‑solving skills to address issues related to vending machine malfunctions or customer complaints.
• Willingness to work on‑site at KL Eco City, Bandar Kuala Lumpur.
• Ability to follow instructions and adhere to company procedures.
• Must be able to work independently and as part of a team.

Responsibilities

• Perform routine maintenance and cleaning of vending machines, including wiping down surfaces, emptying trash receptacles, and ensuring machines are presentable.
• Restock vending machines with products, ensuring proper product rotation and adherence to expiration dates to maintain freshness and quality.
• Handle minor repairs and troubleshooting of vending machine malfunctions, such as coin jams, dispensing errors, and basic mechanical issues.
• Provide excellent customer service by addressing customer inquiries, resolving complaints, and assisting with product selection or machine operation.
• Maintain accurate inventory records of products stocked in vending machines, track sales data, and report any discrepancies or shortages to the supervisor.
• Collect cash from vending machines, reconcile cash counts, and prepare deposits according to established procedures.
• Adhere to all safety and sanitation guidelines while servicing vending machines to ensure a clean and safe environment for customers.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance