Senior University Counsellor

Taylor's Education Group; Subang Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading education provider in Subang Jaya is looking for a Senior University Counsellor to support students in their higher education journey. This role involves delivering counselling services, leading mental health assessments, and collaborating with mental health professionals. Candidates should possess a Master's degree in counselling, be a licensed counsellor, and have excellent communication skills. A minimum of 3 years of experience in a related field is required, along with proficiency in Microsoft Office and student information systems.

Qualifications

• Master’s degree in counselling or counselling psychology from an accredited institution.
• Minimum 3 years of experience in university counselling or related field.
• Proficiency in English and Bahasa Malaysia; knowledge of Chinese is a plus.

Responsibilities

• Support overall development of counselling services and delivery of student counselling.
• Lead investigative assessments during mental health emergencies.
• Conduct psychological assessments for students with special needs.

Skills

Communication skills

Analytical skills

Problem-solving skills

Interpersonal skills

Teamwork

Time management

Education

Master's Degree in Counselling or Counselling Psychology

Licensed Counsellor under Malaysia Board of Counsellors

Tools

Microsoft Office

Student Information Systems

Cloud-based software

Job description

Senior University Counsellor/University Counsellor

We are seeking a highly experienced Senior University Counsellor/University Counsellor to join our dynamic team at Taylor's Education Group in Subang Jaya, Selangor. This full-time role is crucial in supporting our students throughout their higher education journey, ensuring they make informed decisions and achieve their academic and career aspirations.

What you’ll be doing

• To contribute and support overall development of the counselling, special needs and mental health services based on department’s current policies and procedures
• To deliver hands on student counselling through individual and group sessions.
• To lead and coordinate primary investigations and assessments during mental health emergencies etc.
• To undertake psychological assessments for students who have special needs and/or, mental health diagnosis etc.
• To collaborate closely with mental health professionals and build a good supportive network.
• To provide a safe and professional service in accordance with Malaysia Board of Counsellor’s code of ethics.
• To contribute to mental health awareness related activity and promotion for student and campus community at large, by conducting workshops/talks/events on specific topic areas.
• To represent CCS in student consultative meetings, partnership meetings with other stakeholders as and when required.
• To support and participate in the planning and implementation of activities, events, social media content building related by CCS functions.
• To update timely on the clients’ records, statistics and other administrative duties.
• To partake in various computer or cloud-based software to ease the administrative work.
• Any other responsibilities that may be assigned to you from time to time.

What we’re looking for

• Possess a master’s degree in counselling or counselling psychology from a accredited institution.
• A licensed counsellor under the Malaysia Board of Counsellors.
• Minimum 3 years of experience in university counselling or a related field.
• Thorough understanding of the higher education landscape, both locally and internationally.
• Excellent communication and interpersonal skills to effectively engage with students, parents and other stakeholders.
• Strong analytical and problem-solving abilities to help students make informed decisions.
• Ability to work collaboratively in a team environment and independently when required.
• Proficiency in Microsoft Office applications and experience in using student information systems.
• Commitment to ongoing professional development and a passion for student success.
• Conversant with computer/cloud-based software: Word, Excel, PowerPoint, Canva (or other designing platforms).
• Possesses a good command of English, Bahasa Malaysia, or one or more languages. Good command of spoken and written Chinese is an added advantage.