Senior Technical and Support Engineer

OS Trio Technology Sdn Bhd; Petaling Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Malaysia is seeking a technical support engineer for .NET enterprise web applications. Responsibilities include troubleshooting, developing APIs, and maintaining SQL components. The ideal candidate should have a degree in Computer Science or related fields and 4–5 years of experience in .NET and SQL. Strong analytical and problem-solving skills are essential. This role also involves mentoring junior staff and ensuring high-quality deliverables. Applications close on 28th February 2026.

Qualifications

• Minimum 4–5 years’ experience in .NET and SQL-based application support or development.
• Strong knowledge of SQL Server (T-SQL, Stored Procedures, Functions, Triggers).
• Hands-on experience with VB .NET, APIs, web services, and IIS deployment.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide technical support for .NET enterprise web applications.
• Develop, enhance, and maintain VB .NET APIs and SQL components.
• Debug application logic and resolve data interface issues.
• Prepare and review technical specs for new features.
• Supervise junior engineers and ensure code quality.

Skills

VB .NET

SQL Server

APIs

Web services

Troubleshooting

Problem-solving

Documentation

Education

Degree in Computer Science, IT or related field

Job description

Overview

Provide technical support and troubleshooting for the company’s .NET enterprise web applications (frontend and SQL backend). Develop, enhance, and maintain VB .NET APIs, web services, and SQL components for integration and automation. Debug and resolve issues in application logic, stored procedures, and data interfaces. Analyze root causes, apply fixes, test, and deploy updates. Prepare and review technical specs for new features or enhancements. Participate in system design, development, and testing of improvements and reports. Supervise and guide junior engineers, ensuring code quality and compliance. Work with project teams to translate business requirements into technical solutions. Create and maintain SQL reports, views, and scripts for business needs. Maintain clear documentation and handle ad-hoc technical requests.

Responsibilities

• Provide technical support and troubleshooting for .NET enterprise web applications (frontend and SQL backend).
• Develop, enhance, and maintain VB .NET APIs, web services, and SQL components for integration and automation.
• Debug and resolve issues in application logic, stored procedures, and data interfaces.
• Analyze root causes, apply fixes, test, and deploy updates.
• Prepare and review technical specs for new features or enhancements.
• Participate in system design, development, and testing of improvements and reports.
• Supervise and guide junior engineers, ensuring code quality and compliance.
• Work with project teams to translate business requirements into technical solutions.
• Create and maintain SQL reports, views, and scripts for business needs.
• Maintain clear documentation and handle ad-hoc technical requests.

Qualifications

• Degree in Computer Science, IT, or related field.
• Minimum 4–5 years’ experience in .NET and SQL-based application support or development.
• Strong knowledge of SQL Server (T-SQL, Stored Procedures, Functions, Triggers).
• Hands-on experience with VB .NET, APIs, web services, and IIS deployment.
• Exposure to enterprise system customization, integration, and reporting.
• Able to mentor junior staff and ensure high-quality deliverables.
• Experience with ERP, accounting, or inventory systems is an advantage.
• Strong analytical, problem-solving, and documentation skills.
• Independent, self-motivated, and able to manage multiple priorities.
• Malaysian citizen with own transport.

Application details

Interested candidates please apply online, stating position applied for, full personal particulars, present and expected salaries & a recent passport-size photo, resume or curriculum vitae (CV).

Only short listed/proven track record candidates will be notified.

Closing date for applications: 28th February 2026