Senior Store Sales Associate — Drive Customer Joy & Growth

Crocs, Inc.; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global footwear company in Sepang, Malaysia, is seeking a dedicated retail associate. This role focuses on delivering outstanding service and supporting retail operations. Candidates should have a minimum of 3 years’ experience in retail and possess at least O Level or equivalent. Fluency in English is required, and proficiency in additional languages is advantageous. Flexibility for shift work is essential. The company values diversity and offers a dynamic work environment.

Qualifications

• Must be 16 years or older.
• Minimum 3 years of working experience, preferably in retail.
• Fluent in English; proficiency in other languages is an advantage.

Responsibilities

• Deliver outstanding service using the C.H.A.R.M. service model.
• Support team members in executing retail operations.
• Learn various departments within the store.

Skills

Customer service

Team collaboration

Retail operations

Point of Sale (POS) management

Flexibility to work shifts

Education

O Level or above

Tools

Microsoft Word

Microsoft Excel

Email communication

Job description

A global footwear company in Sepang, Malaysia, is seeking a dedicated retail associate. This role focuses on delivering outstanding service and supporting retail operations. Candidates should have a minimum of 3 years’ experience in retail and possess at least O Level or equivalent. Fluency in English is required, and proficiency in additional languages is advantageous. Flexibility for shift work is essential. The company values diversity and offers a dynamic work environment.