Senior Store Manager

Vitality Boost Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading juice and smoothie chain in Kuala Lumpur seeks a Retail Store Manager to oversee daily operations and manage a high-performing team. The ideal candidate will have at least 3 years of F&B management experience, with strong skills in team leadership and sales driving. Responsibilities include enhancing customer experiences, managing inventory, and achieving sales targets. This full-time position promises an engaging environment and significant opportunities for career growth.

Qualifications

• Minimum 3 years of experience in F&B as a Manager.
• Ability to lead a team and manage sales.
• Experience in retail or hospitality management.

Responsibilities

• Manage all aspects of operating a Boost Juice outlet.
• Lead and manage the store team to enhance customer experience.
• Handle recruitment, staffing and performance KPIs.

Skills

Team management

Sales driving

Customer satisfaction

Attention to detail

Communication

Education

STM/STPM

Job description

Overview

Boost Juice, is South East Asia’s largest juice and smoothie growing chain with circa 400 stores across Malaysia, Singapore, Brunei, Indonesia and Thailand. Boost is not just a smoothie & juice bar–it is an innovative retail concept based on great tasting products, the unique Boost Experience & amazing looking stores. Dedicated to inspiring healthy living & serving up healthy alternatives. We are a dynamic and fun-loving brand that is committed to making both our customers and our people feel just a little bit better.

Responsibilities

• Managing all aspects of operating a Boost Juice outlet and responsible for building, leading & managing a team in a fun environment whilst driving sales.
• Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
• Handling and managing the team, recruiting the right people, managing rosters and staff costs.
• Ensuring efficient operations according to Standard Operating Procedures
• Stock handling and ordering, inventory counting, and managing Cost of Goods
• Driving sales to meet targets and looking for further opportunities to grow sales
• Monitoring and meeting performance KPIs
• Communicate and report effectively, efficiently & constructively with Assistant Store Manager, Store Manager, Area Manager and staff from the Support Centre
• Responsible for sales pattern
• Communicating effectively with team members
• Work professionally - with a personal touch

Requirements

• Experience in F&B min 3 Years as Manager
• Ability to build, lead & manage a team in a fun environment whilst driving sales
• Retail and/or hospitality experience with management of teams (or relevant field)
• Excellent attention to detail, ability to operate a high performing retail store
• Responsible, energetic, honest, punctual to work and co-operation
• Preferably Supervisors / Managers specializing in Food & Beverage / Restaurant Service or equivalent.
• Full-Time positions

Qualifications

• Food & Beverage: 5 years (Required)
• Store Manager: 3 years (Required)
• Day Shift (Required)
• Night Shift (Required)
• STM/STPM (Preferred)

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What\'s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years\' experience do you have as a store manager?
• Do you have experience in a sales role?
• Do you have customer service experience?
• How many years\' experience do you have as a manager / team lead?
• How would you rate your English language skills?

What can I earn as a Retail Store Manager