Senior Staff Nurse - Health Screening

Sunway Medical Centre; Ipoh; On-site; MYR 55,000 - 75,000; Full time

Job summary

A leading health screening facility in Ipoh is looking for a skilled nurse to oversee clinical duties and manage operations. The ideal candidate should have a nursing diploma/degree with a valid APC and 5–8 years of experience. Responsibilities include performing health screenings, mentoring staff, and ensuring compliance with medical standards. Strong communication and leadership skills are essential, and proficiency in Chinese and Cantonese is a plus. This role offers a dynamic work environment focused on patient care and efficient health services.

Qualifications

• Minimum 5–8 years of nursing experience, preferably in health screening or outpatient.
• Ability to perform health screening procedures competently.
• Strong communication and leadership skills.

Responsibilities

• Perform vital signs assessment, ECG, and phlebotomy.
• Coordinate and oversee daily workflow of the health screening centre.
• Mentor junior staff and manage the team roster.
• Ensure compliance with hospital standards and regulations.
• Provide excellent customer service to clients.

Skills

Phlebotomy

ECG

Customer Service

Leadership

Communication

Education

Diploma/Degree in Nursing with valid APC

Job description

1. Clinical Duties

• Perform health screening procedures such as:
  • Vital signs assessment
  • ECG
  • Audiometry
  • Phlebotomy (blood taking)
  • Urine sample handling
  • Height/weight/BMI/body composition analysis
• Assist doctors during clinical examinations and counselling sessions.
• Maintain strict compliance with infection control and patient safety standards (MSQH/JCI standards).

2. Operational Management

• Oversee daily workflow of the health screening centre to ensure efficiency and minimal waiting time.
• Coordinate patient movement between stations.
• Monitor appointment schedules and manage high-volume corporate screenings.
• Ensure timely reporting and release of medical check-up results.
• Supervise, coach, and mentor junior nurses, health screening assistants, or new staff.
• Assign duties and manage staff roster within the HS department.
• Act as the shift/team leader and point-of-contact during operations.

3. Leadership & Supervision

• Supervise, coach, and mentor junior nurses, health screening assistants, or new staff.
• Assign duties and manage staff roster within the HS department.
• Act as the shift/team leader and point-of-contact during operations.

4. Quality Assurance & Compliance

• Ensure all procedures comply with hospital SOPs, MSQH/JCI standards, and regulatory requirements.
• Check equipment calibration and functionality (ECG machines, audiometer, spirometer, etc.).

5. Customer Service & Client Relations

• Provide professional and courteous service to walk-in clients, corporate clients, and etc.
• Handle patient enquiries, explain screening procedures, clarify and promote health screening packages to the patients.
• Manage difficult customers professionally and escalate issues when necessary.
• Ensure privacy, confidentiality, and comfort during the entire screening process.

6. Administrative & Coordination Duties

• Prepare medical documents, reports, and referrals to specialists when required.
• Ensure accurate data entry and timely submission of patients reports.
• Liaise with doctors, radiology, laboratory, and other departments to ensure smooth workflow.

Key Requirements

• Diploma/Degree in Nursing with valid APC (Annual Practising Certificate).
• Minimum 5–8 years of nursing experience (health screening or outpatient preferred).
• Strong skills and able to perform phlebotomy, ECG, and basic health screening tests.
• Good communication, leadership, and customer service skills.
• Ability to lead a team and handle high-volume screening activities.
• Ability to communicate in Chinese and Cantonese will be a huge advantage.