Senior Software Implementation Consultant

TradeBeyond Limited; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading technology firm in Kuala Lumpur is seeking a Senior Software Implementation Consultant to manage client relationships and drive project initiatives. This role requires a Bachelor's degree in a related field, with a minimum of 4 years' experience in project management and excellent analytical skills. The candidate should be adept with software solutions and capable of effective communication with stakeholders. The company offers competitive compensation and values a dynamic work environment.

Benefits

Competitive compensation

Dynamic work environment

Qualifications

• Minimum of a Bachelor's Degree. Preferably in Engineering, Business, Information Systems, or IT.
• Minimum 4 years project management experience with software solutions.
• Excellent analytical and customer/user management skills required.
• Demonstrates problem-solving capabilities to resolve issues.

Responsibilities

• Drive key initiatives for the customer, ensuring project timelines.
• Manage expectations with customers and stakeholders.
• Configure the CBX application for customer business processes.
• Provide regular project feedback to Customer and TradeBeyond Executive Stakeholders.

Skills

Analytical skills

Interpersonal skills

Problem-solving abilities

Customer/user management skills

Project management tools (JIRA, Confluence)

Education

Bachelor's Degree in Engineering, Business, or related field

Tools

SQL

JSON

Job description

Senior Software Implementation Consultant

Kuala Lumpur, Malaysia Professional Services

About the job Senior Software Implementation Consultant

Formorethan20years,TradeBeyondhasbeenadvancingamoreefficient,responsiblesupplychain.Respondingtoretailsourcingsneedforsmarter,automatedworkflowsanddatatransparency,wedevelopedtheindustrysleadingsupplychainplatform,CBX,whichisreliedonbymanyofthelargestbrandsandretailersaroundtheworld.

Asconsumers,businesses,andgovernmentsalikehaveincreasedtheircommitmenttosustainability,Fortune500companiessuchasTheHomeDepot,REI,Safeway,Lidl,andLululemonhaveturnedtoTradeBeyondtohelpoptimizeproductdevelopment,managesuppliers,reducewaste,andimprovequalityandcompliance.

LearnmoreatTradeBeyond.com

The Role

Senior Business Analyst

Senior Business Analyst will partner with Tradebeyond Softwareretailclients keybusinessusersandITorganizationstodesign,configure,testandimplementvalueaddedbusinesssolutionsbuiltontheTradebeyond/CBXplatform.Youwillunderstandthedigitalgoalsofsomeofretailsbiggestnames,fromthehighleveldowntotheminutiae.Effectivelyandcreativelytranslatingthesebusinessgoalsintorequirementsthatwillbemetbyyourroadmapofstrategicconsultancyandconversionoptimizationcampaigns.Youwilldeliverresultsandinsighttodemonstrateoverarchingvaluefromcustomerinvestment.

Workingwithourteamofconsultants,youwillensurecustomersachievetheiragreedoptimizationgoals;includingincreasingoverallrevenue,speedtomarketandcostreductionandprovidingguidanceontheiroverallproductdevelopmentandsupplychainstrategy.Youwillleveragearangeofanalysis,testingandoptimizationtechniquestohelpachieveyourcustomers'goals.

Inaddition,youwilldrivedemandforTradebeyondConsultancy,identifyingopportunitieswhereadditionalsupportandguidancefromtheTradebeyondConsultingteamwillbebeneficialtoclientsuccess.Meanwhile,maintainingstrongrelationshipswithclientseniorstakeholdersandfullawarenessoftheirshiftingpriorities.

Responsibilities

• Drivethekeyassignedinitiativeforthecustomer(1complexcustomerormultiplesmallorstandardcustomersatatime)
• Createprojecttimelines,manageimplementationmilestonesandensurequalitydeliverables
• Proactivelymanageexpectationswithcustomer,colleagues,thirdparties,consultingpartners
• ConfiguretheCBXapplicationtosupportthejointlydefinedfuturestateclientbusinessprocess.
• Effectivelybalancetheneedsofthecustomer,aswellasthedirectionandtheneedsofthecompanytoensurefinancialviabilityoftheproject
• Handlecustomerescalationsasfirstpointofcontactforthecustomerandraiseescalationstoappropriateexecteammemberswhenrequired
• Abilitytointerfacewithusersatalllevelsoftheorganization,includingSeniorManagement(C-Level),tomakerecommendationssothatprojectscanbedeliveredontimeandonbudget.
• ProvideCustomerandTradeBeyondExecutiveStakeholdersprojectfeedbackregularly
• Supportsalesandpre-salestolendexpertisefromtheTradeBeyondcustomerbasewithregardstocustomerbestpracticeandimplementationbestpractice
• Abletoactasacoachandmentorforprojectteammembersanddirectreports

Requirements

• MinimumofaBachelorsDegree.PreferablyinEngineering,Business,InformationSystem,InformationTechnologyorotherrelateddiscipline
• Minimum4yearsprojectmanagementexperienceworkingwithasoftwaresolution.ExpertisewithmultipledeliverymethodologiesincludingWaterfall,AgileandHybrid.CertificationsuchasPRINCE2orPMPaplus.
• Excellentanalyticalskillandcustomer/usermanagementskillisrequired,especiallytheabilitytoanalysebusinessworkflowandprocess
• Excellentinterpersonalandcommunicationskill
• Demonstrateskilledproblem-solvingcapabilitiestodeterminesolutionsandoptionstoresolveproblemsinafastmovingenvironment
• Self-motivatedcharacterwithcan-doattitudeandprovenmulti-taskingabilitytomeetcriticaldeadlines
• Provenhistoryofabilitytoworkcrossfunctionalityandcollaboratewithotherdepartmentsandteams
• Youwillhaveanadvantageifyouare/have:
• Provenexperienceofprojectmanagementtools(e.g.Confluence/JIRA)
• Familiaritywithsomeorallofthesetechnologiesaplus:SQL,JSON

TradeBeyondOffers

Youwillworkinaflatandopenteamenvironmentwhereyourexperienceandexpertisearevalued.Youwillworkinpartnershipwithaleadershipteamwhohaveprofounddomainknowledgeintheirfunctionalareasandiskeentoworkwithyoutocontinuouslymakepositiveimpactsforourcustomersandemployees. Externally,youwillbeengagingwithaclientnetworkonaglobalfootprint.

Weoffercompetitivecompensationinadynamic,high growthgrowthandglobalenvironment.AtTradeBeyond,wevaluethediversityofouremployeesandpartners.Webelievethatourcompanythriveswhenwesupportandcelebrateourdifferences.

Interestedparties,pleaseapplytogetherwitharesume,statingcurrentandexpectedsalary,andsenditviaAPPLYNOW.

Weareanequalopportunityemployerandwelcomeapplicationsfromallqualifiedcandidates.Allinformationprovidedbyapplicantswillbetreatedinstrictestconfidenceandhandledconfidentiallyforrecruitment-relatedpurposeswithinthecompanyandourassociatedcompany.Applicantsmaybeconsideredforothersuitablepositionswithinthecompanyoveraone-yearperiod,afterwhichtheirpersonaldatawillbedestroyed