Senior SME Relationship Manager

Planworth Global Factoring Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution in Kuala Lumpur is seeking a Senior Relationship Manager focused on Supply Chain Financing. Responsibilities include managing client relationships, acquiring new business, and providing financial solutions tailored to SMEs. Candidates should have a Professional certificate or Diploma/Degree in Finance or related fields, with at least 5 years of experience in a similar role. The position offers a competitive salary, performance bonuses, and numerous employee benefits in a modern office environment.

Benefits

Competitive basic salary

Attractive annual performance bonus

Insurance coverage

Medical claims and other staff benefits

Modern office environment with ergonomic setup

Personal development opportunities

Qualifications

• Minimum of 5 years of experience as a Relationship Manager or similar role.
• Experience in lending to SMEs, including contract and trade financing.
• Ability to interact with various levels of professionals.

Responsibilities

• Manage client relationships and drive business strategies.
• Acquire new business and strengthen existing client relationships.
• Screen and analyze financing proposals.

Skills

Good interpersonal and communication skills

Financial analysis

Sales skills

Networking

Analytical skills

Proactive mindset

Goal-oriented

Education

Professional certificate or Diploma/Degree in Finance/Banking/Marketing/Accountancy

Job description

Tired of leading and managing people! Opportunity to focus in building your career as a sole contributor.

The incumbent will be in charge of offering Supply Chain Financing, Invoice financing, Term Loan, Revolving Credit, Export Financing and debt or credit risk protection to SMEs and larger businesses to assist their working capital with no collateral required. As a Senior Relationship Manager, you will play a crucial role in driving business strategies, managing client relationships, and growing this sector.

Duties and Responsibilities

• Collaborate with internal teams to execute comprehensive business plans.
• Acquire new business and strengthen relationships with new & existing clients, including paymasters.
• Optimize and grow SMEs and Corporate portfolios and recommend ideas in managing, expanding and growing the portfolio with adherence to compliance.
• Managing the leads generated by referrals and call prospects to deliver a remarkable consultation experience.
• Meet prospects to identify their needs and requirements. Provide them with advice on financial solutions to meet their financial/cash flow needs.
• Communicate with prospects to evaluate joint initiatives and proposals to see how they align with established roadmaps and business priorities.
• Process/Screen data/information on financing proposal with our credit friendly SMEs Credit Scoring, analysing the market trend, examining risks and financial accuracy in recommending to credit risk for the approval process.
• Updating the digital Customer Relationship Management (CRM) System as part of managing the relationship with prospects and clients as part of growing the SMEs/Corporate portfolio.

Job Requirements

• Possess at least a Professional certificate, SPM/ STPM/ Pre.U, Diploma, Degree in Finance / Banking / Marketing / Accountancy or equivalent with minimum 5 years of working experience as a Relationship Manager or similar positions in Financial Institution or similar government agency that promotes lending to SMEs industry.
• Experience in lending to SMEs in Bumiputera or non-Bumiputera sector, contract financing, trade financing, invoice receivables financing and factoring in Private sector will be welcomed.
• Those with experiences dealing with Government agencies, GLCs and selected listed companies would be an advantage.
• Good interpersonal and communication skills and able to interact with people at all levels.
• Good skills in networking, financial analysis, sales, proactive, energetic, integrity and possess good business acumen.
• Meticulous and strong analytical skills to derive decisions and recommendations.
• Demonstrates a strong determination to achieve goals and overcome challenges.
• Takes proactive steps and demonstrates initiative to take on tasks independently.
• Hard-working and diligence in carrying out responsibilities.
• A Goal Go-Getter to achieve objectives and meet targets.
• Hungry to Succeed in their role.
• An enthusiastic learner to acquire new knowledge and skills.

Benefits and Perks

• Competitive basic salary.
• Attractive annual performance bonus.
• Insurance coverage for staff: Group Hospitalization, Group Term Life and Group Personal Accident.
• Other staff benefits such as Medical claims, Optical, Dental, Annual health screening, Company trips, Teambuilding activities, Wedding gifts, Child Birth gifts and many more.
• Large, modern, luxury, advanced and trendy office layout for your optimum safety, comfort and performance, prayer room, pantry service with coffee and tea vending machine, training room and a secure basement parking.
• Ergonomic adjustable chairs and desks to support good health and body posture.
• Personal development opportunities such as Leadership skills, Negotiation skills, Communications skills, Time management skills, Organizational skills, Mentoring programmes, etc. as part of career development. Coaching and on-the-job training for suitable candidates as part of long term career mapping. Opportunities to diversify into other roles within the company.
• Performance Bonus Scheme, Wedding Gift, Marriage Leave, Study Leave.

Location

• Close to Putra LRT - Ampang Park Station (5 mins walk)
• Adjacent to MRT - Ampang Park Station (5 mins walk)
• Working day: 5-days work
• Surrounded by shopping centres - short walking distance to KLCC, Avenue K, Intermark and etc.
• Located on the ground floor of a 33 storey building with more than 10,000ft of work space.

We are an established and well‑known financial institution (FI) registered with the Ministry of Finance and the Government’s eProcurement platform, Planworth, a multiple‑award winner in Malaysia and Singapore, market leader and the largest non‑bank working capital solutions and supply chain finance FI in Malaysia. We provide MSMEs and corporates with comprehensive financial solutions tailored to every stage of their growth.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a relationship manager?
• How many years' experience do you have as a Small Medium Enterprise Relationship Manager?
• What's your expected monthly basic salary?
• How much notice are you required to give your current employer?
• Do you have experience in a sales role?
• Do you have experience working in a business banking environment?

Are you ready to apply your talent and elevate your working skills and experience? Click the ‘Apply Now’ and you are one step ahead to an outstanding career!

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED